To ER or not to ER? Click here to continue.
Click here to view a video about when to use an ER versus an ER alternative
Click on the map to locate the New Hampshire Emergency Room Alternatives near you.


Find an ER alternative near you:
Walk-in Centers,
Urgent Care Centers

Not located in New Hampshire? To find a doctor, retail health clinic or urgent care center in our extensive network, go to anthem.com, click on “Find a Doctor” and follow the step-by-step instructions for provider search.

When to use the Emergency Room

When to use the alternative
What will you do if you or a loved one needs immediate medical care? Most of us answer, “Go to the nearest emergency room.” But ER wait times are at an all-time high. So, unless it’s a true emergency, you’ll likely get quicker, quality medical care somewhere else, like walk-in centers or urgent care centers. That’s why it’s important to know your ER alternatives now, before you need them. You can often get treated more quickly and pay much less than you would for emergency care.
 
ER alternatives  
Use these options when you need medical care quickly, but can’t see your regular doctor. These centers are often open nights and weekends, and cost much less than an ER visit. Before you go, call and ask about their hours, services and whether they participate in your network by looking at our on-line provider directory. See a chart of symptoms that can be treated at an ER Alternative.
Walk-in centers/urgent care centers: These centers treat patients without requiring that they be existing patients or make an appointment. These centers provide routine care and treatment of common illnesses such as sore throats, flu, earaches and respiratory infections. They may also provide enhanced services such as X-ray, stabilization of simple fractures and simple laceration repairs. It’s recommended that members contact one of these locations to confirm which services are provided. Your Average Copay: $100-250 ER Visit vs. $30-$60* Walk-in Center, Urgent Care Center
 
EMERGENCY ROOM RULE OF THUMB
Call 911 or go to the emergency room if you think you could put your health at serious risk by delaying care. 
 
LET A NURSE HELP YOU DECIDE
1.   Call our 24/7 NurseLine at the number on the back of your ID card.**
2.   A nurse will help you decide which type of care makes the most sense, and can help you find walk-in center or urgent care center near you.
3.   If you don't have 24/7 NurseLine, call the Customer Service number on the back of your card.
 
If you get care from a provider that is NOT part of your health plan network, you may have significantly higher out-of-pocket costs.
*Centers for Disease Control and Prevention, National Hospital Ambulatory Care Survey, August 2008.
**Call Customer Service on the back of your ID card to see if 24/7 NurseLine is available on your plan.

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