Medical Policy


Subject:Review of Services for Benefit Determinations in the Absence of a Company Applicable Medical Policy or Clinical Utilization Management (UM) Guideline
Policy #:  ADMIN.00006Current Effective Date:  10/12/2011
Status:ReviewedLast Review Date:  08/18/2011

Description/Scope

The Company reviews services provided, or proposed to be provided, to members in order to determine benefits based on whether the services are medically necessary, not medically necessary, or investigational and not medically necessary. In making such benefit decisions, the Company determines whether such services are in accordance with generally accepted standards of medical practice. In so doing, the Company takes into account credible scientific evidence published in peer reviewed medical literature generally recognized by the relevant medical community, physician specialty society recommendations, and the views of physicians practicing in relevant clinical areas, and other relevant factors, as they relate to the member's clinical circumstances.

This document provides a list of resources available to Company Medical Reviewers to use in situations where the Company does not have a Medical Policy or Clinical UM Guideline that addresses the specific service or product for which benefits are requested. If a relevant Medical Policy or Clinical UM Guideline is available, it is to be used as the basis for decision making, and this process is not to be followed. Utilization Management departments will follow their procedures to meet relevant timeframes and notification requirements as appropriate for urgent and non-urgent requests. 

NOTE: PLEASE SEE THE DEFINITIONS OF "MEDICALLY NECESSARY" OR "MEDICAL NECESSITY" AND "INVESTIGATIONAL" IN THE COVERED INDIVIDUAL'S PLAN DOCUMENT FOR THE PURPOSE OF MAKING BENEFIT DETERMINATIONS.

PROCESS:

  1. When a claim is submitted with an unlisted code, a request for predetermination is made, or a service, procedure, or product is otherwise subject to review, the Company reviewer will determine, based on the description of service*, if there is a relevant Medical Policy or Clinical UM Guideline pertaining to the procedure, service or product. If a relevant Medical Policy or Clinical UM Guideline is available, it is to be used as the basis for decision making, and this process is not to be followed.
  2. If no Medical Policy or Clinical UM Guideline is directly applicable to the decision to be made, reviewers will use their discretion and professional judgment to select resources from the list below which may be appropriate to be referenced for the requested services based on the clinical circumstances of the member.
  3. After Medical Reviewers have made their determination, they should document their decision and the resources used in the appropriate medical management system. 

* Note: In determining if there is a relevant Medical Policy or Clinical UM Guideline, the reviewer will not consider procedure code alone.  If an 'unlisted' or 'not otherwise classified' code is proposed, the detailed description of service will be the determining factor.  

Rationale

This document provides a process to be followed when the Company does not have a Medical Policy or Clinical UM Guideline directly applicable to a particular determination of whether a service provided, or proposed to be provided, is medical necessary, not medically necessary, or investigational and not medically necessary. The list of resources included herein is not meant to be exhaustive. Reviewers should use those resources which may be relevant to the decision at hand. They should not feel compelled to use every resource in every case. Reviewers should use more than one resource when more than one resource is relevant to their decision. Reviewers should exercise their professional judgment in selecting appropriate resources and in rendering their determination.

Definitions

"Physician Specialty Society" means a United States medical specialty society that represents diplomats certified by a board recognized by the American Board of Medical Specialties.

References

Government Agency, Medical Society, and Other Authoritative Publications:

  1. Agency for Healthcare Research and Quality (AHRQ) – Clinical Information. Available at: http://www.ahrq.gov/clinic/. Accessed on June 1, 2011.
  2. American Hospital Formulary Service (AHFS) Drug Information. Available at: http://www.ahfsdruginformation.com. Accessed on June 1, 2011.
  3. Blue Cross Blue Shield Association's Technology Evaluation Center (TEC). Available at: http://www.bcbs.com/blueresources/tec/. Accessed on June 1, 2011.
  4. Centers for Disease Control and Prevention (CDC). Available at: http://www.cdc.gov. Accessed on June 1, 2011.
  5. Centers for Medicare and Medicaid Services (CMS). Available at: http://www.cms.gov/medicare-coverage-database/overview-and-quick-search.aspx. Accessed on June 1, 2011.
  6. DrugPoints System [Internet database]. Greenwood Village, CO. Available at: Thomson Healthcare: http://www.thomsonhc.com. Accessed on June 1, 2011.
  7. National Comprehensive Cancer Network®. NCCN Drugs & Biologic Compendium™ (electronic version). For additional information visit the NCCN website: http://www.nccn.org. Accessed on June 1, 2011.
  8. National Library of Medicine – PUBMED. Available at: http://www.ncbi.nlm.nih.gov/sites/entrez. Accessed on June 1, 2011.
  9. U.S. Food and Drug Administration (FDA). Available at: http://www.fda.gov. Accessed on June 1, 2011.
  10. Physician specialty societies where publicly available:

General Certificate(s)

 

Specialty Society 

(+) Indicates Guidelines Publicly Available
(-) Indicates Guidelines Not Publicly Available

Subspecialty Certificate(s)

Allergy and Immunology

 

American Academy of Asthma, Allergy and Immunology (AAAAI) (+)
http://www.aaaai.org

 

None

Anesthesiology

 

American Society of Anesthesiologists

(ASA) (+)
For additional information visit the ASA website: http://www.asahq.org

  1. Critical Care Medicine
  2. Hospice and Palliative Medicine
  3. Pain Medicine

Colon and Rectal Surgery

 

American Society of Colon & Rectal Surgeons  (ASCRS) (+)
http://www.fascrs.org

 

None

Dermatology

 

American Academy of Dermatology (AAD) (+)
http://www.aad.org
  1. Clinical and Laboratory Dermatological Immunology
  2. Dermatopathology
  3. Pediatric Dermatology

 

Emergency Medicine

 

American College of Emergency Physicians (ACEP) (+)
http://www.acep.org
  1. Hospice and Palliative Medicine
  2. Medical Toxicology
  3. Pediatric Emergency Medicine
  4. Sports Medicine
  5. Undersea and Hyperbaric Medicine

 

Family Medicine

 

American Academy of Family Practice (AAFP) (+)
http://www.aafp.org
  1. Adolescent Medicine
  2. Geriatric Medicine
  3. Hospice and Palliative Medicine
  4. Sleep Medicine
  5. Sports Medicine

 

Internal Medicine

 

American College of Physicians (ACP) (+)
http://www.acponline.org
  1. Adolescent Medicine
  2. Advanced Heart Failure and Transplant Cardiology
  3. Cardiovascular Disease
  4. Clinical Cardiac Electrophysiology
  5. Critical Care Medicine
  6. Endocrinology, Diabetes and Metabolism
  7. Gastroenterology
  8. Geriatric Medicine
  9. Hematology
  10. Hospice and Palliative Medicine
  11. Infectious Disease
  12. Interventional Cardiology
  13. Medical Oncology
  14. Nephrology
  15. Pulmonary Disease
  16. Rheumatology
  17. Sleep Medicine
  18. Sports Medicine
  19. Transplant Hepatology

 

Medical Genetics

  1. Clinical Biochemical Genetics
  2. Clinical Cytogenetics
  3. Clinical Genetics (MD)
  4. Clinical Molecular Genetics

 

American College of Medical Genetics (ACMG) (+)
http://www.acmg.net

 

  1. Medical Biochemical Genetics
  2. Molecular Genetic Pathology

Neurological Surgery

 

American Association of Neurological Surgeons (AANS) (+)
For additional information visit the AANS website: http://www.aans.org

 

None

Nuclear Medicine

 

American College of Nuclear Medicine (ACNM) (-)
http://www.acnucmed.com

 

None

Obstetrics and Gynecology

 

American College of Obstetricians & Gynecologists (ACOG) (-)
http://www.acog.org
  1. Critical Care Medicine
  2. Gynecologic Oncology
  3. Hospice and Palliative Medicine
  4. Maternal and Fetal Medicine
  5. Reproductive Endocrinology/ Infertility

 

Ophthalmology

 

American Academy of Ophthalmology (AAO) (+)
For additional information visit the AAO website: http://www.aao.org

 

None

Orthopaedic Surgery

 

American Academy of Orthopaedic Surgeons (AAOS) (+)
http://www.aaos.org

 

  1. Orthopaedic Sports Medicine
  2. Surgery of the Hand

Otolaryngology

 

American Academy of Otolaryngology-Head and Neck Surgery (AAO-HNS)  (+)
http://www.entnet.org
  1. Neurotology
  2. Pediatric Otolaryngology
  3. Plastic Surgery Within the Head and Neck
  4. Sleep Medicine

Pathology

  1. Anatomic Pathology and Clinical Pathology
  2. Pathology Anatomic Pathology-Clinical

College of American Pathologists
(CAP) (+) 
http://www.cap.org

 

  1. Blood Banking/Transfusion Medicine
  2. Cytopathology
  3. Dermatopathology
  4. Neuropathology
  5. Pathology - Chemical
  6. Pathology - Forensic
  7. Pathology - Hematology
  8. Pathology - Medical Microbiology
  9. Pathology - Molecular Genetic
  10. Pathology - Pediatric
American Society for Clinical Pathology (ASCP) (-)
http://www.ascp.org

Pediatrics

 

American Academy of Pediatrics (AAP) (+)
http://www.aap.org
  1. Adolescent Medicine
  2. Child Abuse Pediatrics
  3. Developmental-Behavioral Pediatrics
  4. Hospice and Palliative Medicine
  5. Medical Toxicology
  6. Neonatal-Perinatal Medicine
  7. Neurodevelopmental Disabilities
  8. Pediatric Cardiology
  9. Pediatric Critical Care Medicine
  10. Pediatric Emergency Medicine
  11. Pediatric Endocrinology
  12. Pediatric Gastroenterology
  13. Pediatric Hematology-Oncology
  14. Pediatric Infectious Diseases
  15. Pediatric Nephrology
  16. Pediatric Pulmonology
  17. Pediatric Rheumatology
  18. Pediatric Transplant Hepatology
  19. Sleep Medicine
  20. Sports Medicine

Physical Medicine and Rehabilitation

 

American Academy of Physical Medicine and  Rehabilitation (AAPM&R) (+)
http://www.aapmr.org
  1. Hospice and Palliative Medicine
  2. Neuromuscular Medicine
  3. Pain Medicine
  4. Pediatric Rehabilitation Medicine
  5. Spinal Cord Injury Medicine
  6. Sports Medicine

Plastic Surgery

 

American Society of Plastic Surgeons  (ASPS) (+)
http://www.plasticsurgery.org
  1. Plastic Surgery Within the Head and  Neck
  2. Surgery of the Hand

Preventive Medicine

  1. Aerospace Medicine
  2. Occupational Medicine
  3. Public Health and General Preventive Medicine

 

American College of Preventive Medicine (AAPM) (+)
http://www.acpm.org
  1. Medical Toxicology
  2. Undersea and Hyperbaric Medicine

American College of Occupational and Environmental Medicine (ACOEM) (+)
http://www.acoem.org

 

Psychiatry and Neurology

  1. Psychiatry 
  2. Neurology
  3. Neurology with Special Qualification in Child Neurology

American Psychiatric Association (APA) (+)
http://www.psych.org

 

  1. Addiction Psychiatry
  2. Child and Adolescent Psychiatry
  3. Forensic Psychiatry
  4. Geriatric Psychiatry
  5. Hospice and Palliative Medicine

American Academy of Child & Adolescent Psychiatry (AACAP)  (+)
http://www.aacap.org

 

American Academy of Neurology (AAN) (+)
http://www.aan.com

 

Child Neurology Society (CNS) (+)
http://www.childneurologysociety.org

 

  1. Clinical Neurophysiology
  2. Neurodevelopmental Disabilities
  3. Neuromuscular Medicine
  4. Pain Medicine
  5. Psychosomatic Medicine
  6. Sleep Medicine
  7. Vascular Neurology

 

Radiology

  1. Diagnostic Radiology
  2. Radiation Oncology
  3. Radiation Physics

American College of Radiology (ACR) (+)
http://www.acr.org

NOTE:  Do not confuse with American College of Rheumatology

  1. Hospice and Palliative Medicine
  2. Neuroradiology
  3. Nuclear Radiology
  4. Pediatric Radiology
  5. Vascular and Interventional Radiology

American Society for Therapeutic Radiation and Oncology ASTRO (-)
http://www.astro.org

 

Surgery and Vascular Surgery

 

American College of Surgeons (ACS) (+) 
http://www.facs.org

NOTE:  Do not confuse with American Cancer Society.   

  1. Hospice and Palliative Medicine
  2. Pediatric Surgery
  3. Surgery of the Hand
  4. Surgical Critical Care

Thoracic Surgery

 

Society of Thoracic Surgeons (STS) (+)
http://www.sts.org/

 

Congenital Cardiac Surgery

Urology

 

American Urological Association (AUA) (+)
For additional information visit the AUA website: http://www.auanet.org

 

  1. Pediatric Urology

 

Subspecialty Societies

Subspecialty Certificate

Specialty Society

(+) Indicates Guidelines Publicly Available
(-) Indicates Guidelines Not Publicly Available 

Cardiology  

 

American College of Cardiology (ACC) (+)
For additional information visit the ACC website: http://www.acc.org

 

Clinical Cardiac Electrophysiology

 

Heart Rhythm Society (HRS) (+) (collaborative with ACC)
For additional information visit the HRS website: http://www.HRSonline.org 

 

Critical Care Medicine

 

Society of Critical Care Medicine (SCCM) (+)
For additional information visit the SCCM website: http://www.sccm.org

 

Endocrinology, Diabetes and Metabolism

 

American Academy of Clinical Endocrinologists AACE (+)
http://www.aace.com

 

Endocrine Society (-)
http://www.endo-society.org

 

Gastroenterology

 

American Gastroenterological Association (AGA) (+)
http://www.gastro.org

 

American College of Gastroenterology (ACG) (-)
http://www.acg.gi.org

 

Geriatric Medicine

 

American Geriatrics Society (AGS) (+)
For additional information visit the AGS website: http://www.americangeriatrics.org

 

Geriatric Psychiatry

 

American Association for Geriatric Psychiatry (AAGP) (+)
http://www.aagponline.org/

Gynecologic Oncology

 

Society of Gynecologic Oncologists (SGO) (+)
http://www.sgo.org

 

Hematology

 

American Society of Hematology (ASH) (+)
http://www.hematology.org

 

Hospice and Palliative Medicine

 

American Academy of Hospice and Palliative Medicine

(AAHPM) (-)
http://www.aahpm.org

 

Infectious Disease

 

Infectious Disease Society of America (IDSA) (+)
http://www.idsociety.org

 

Medical Toxicology

 

American College of Medical Toxicology (+)
http://www.acmt.net

 

Nephrology

 

American Society of Nephrology (ASN) (-)
http://www.asn-online.org

 

Neuroradiology

American Society of Neuroradiology (ASNR) (-)
http://www.asnr.org

 

Oncology

 

American Society of Clinical Oncology (ASCO) (+)
http://www.asco.org

 

Pain Medicine

American Pain Society (APS) (-)  
http://www.ampainsoc.org  (Guidelines may be ordered on website)

 

Pulmonary Disease

 

American College of Chest Physicians (ACCP) (+)
http://www.chestnet.org

 

Reproductive Endocrinology/ Infertility

American Society for Reproductive Medicine (ASRM) (+)
http://www.asrm.org

 

Rheumatology

 

American College of Rheumatology (ACR) (+) 
For additional information visit the ACR website: http://www.rheumatology.org

NOTE:  Do not confuse with American College of Radiology

 

Sleep Medicine

 

American Academy of Sleep Medicine (AASM) (+)
htp://www.aasmnet.org

 

Sports Medicine

 

American Orthopaedic Society for Sports Medicine (AOSSM) (-)
http://www.sportsmed.org

Surgery of the Hand

 

American Society for Surgery of the Hand (ASSH) (-)
http://www.hand-surg.org

 

Transplant Hepatology

 

American Association for the Study of Liver Diseases (AASLD) (+)
http://www.aasld.org

 

American Society of Transplantation (AST) (+)
http://www.a-s-t.org

 

Undersea and Hyperbaric Medicine

 

Undersea and Hyperbaric Medical Society (UHMS) (+)
http://www.uhms.org

 

Vascular and Interventional Radiology

 

Society of Interventional Radiology (SIR) (+)
http://www.sirweb.org

 

 

Document History

Status

Date

Action

Reviewed08/18/2011Medical Policy & Technology Assessment Committee (MPTAC) review. Updated links.
Revised08/19/2010MPTAC review. Title changed to "Review of Services for Benefit Determinations in the Absence of a Company Applicable Medical Policy or Clinical Utilization Management (UM) Guideline." Process, Definition, General Certificate and Subspecialty Certificate information updated.
Reviewed08/27/2009MPTAC review.
Reviewed08/28/2008MPTAC review. Websites reviewed and updated. Addition of the NCCN Drugs & Biologics Compendia™. American College of Sports Medicine removed; replaced with American Orthopaedic Society for Sports Medicine. American Society of Neuroradiology added to specialty society reference. Clinical Immunology Society and Society of Adolescent Medicine removed from specialty society reference.
Revised02/21/2008MPTAC review.
Revised03/08/2007MPTAC review.
Revised03/26/2006MPTAC review.
New12/01/2005MPTAC initial document development.