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TPA/MCS Support Site

Welcome..


Welcome to the TPA/MCS Support web-site, this site has been designed with our clients and their needs in mind. The site contains multiple tools and documentation tailored specifically to support the all the products under the MCS Branch. We hope you find the site helpful..

::Access and Navigation & Training Docs:: This link/section contains multiple manuals and documents related to the multiple products supported and implemented for MCS. You can find training documents, reference materials, cheat-sheets and more.

::Access Request Form:: Need access to the Anthem BlueCross Systems? Click the link above... Use this form whenever you need to request new access for a new user. Please make sure to read and follow the instructions to speed the processing of your request.

::Password Reset and IT Support:: You will find a couple of tools designed to support you with IT Problems, such as password resets as well as the most common IT issues.

::Installation Resources:: This section is desigend for new or changing clients that need access to our technical documentation, such as file layouts and companion guides.

:: MyCitrix:: Anthem Blue Cross supports ccess to our systems via a virtual Mainframe session stablished through Citrix web-client. You may access the site at "http://mycitrix.wellpoint.com/"

::System FAQs:: A compilation of the most common questions and answers related to our systems, as well as tips on how to get past some commong issues.

| About Us | Privacy Policy |

Anthem is a registered trademark. The Blue Cross name and symbol are registered marks of the Blue Cross Association 2007 Anthem Blue Cross.

Serving California. Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.