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Getting Started with Home Delivery

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The mail service pharmacy is a service for members who need maintenance medications for ongoing conditions such as hormone replacement, asthma, diabetes, high blood pressure, arthritis, etc.  
Ordering your maintenance medications through the mail service pharmacy eliminates those monthly trips to a retail pharmacy. Your doctor can write your prescription for the maximum allowable days' supply (see your Certificate or Benefits Booklet) and you can have your prescriptions delivered directly to your home or office.  
 
Simple Steps to Follow  
If you have an existing maintenance prescription and would like to begin obtaining your prescription through home delivery, simply:  
Check your Certificate or Benefits Booklet to see if home delivery is included.
Contact your doctor for a new prescription.

The prescription should be written for your maximum allowable days supply as determined by your health benefit plan, usually 60 or 90 days (an example is given below).

Make sure your physician indicates the number of refills by hand writing or circling the number on the prescription.

If your doctor does not want a generic substitution on your prescription, Dispense As Written or DAW must be hand written.

Make sure to get a two-week prescription from your doctor to be filled at a local retail pharmacy or ask for samples. You will need to have enough medications on hand until your home delivery prescription is delivered.

Print and complete the Home Delivery Order Form (included with the health plan enrollment packet or via this web site).
Send the original prescription, the completed order form, and appropriate copayment to the address listed on the form.
 

Express Scripts Home Delivery
P.O. Box 66558
St.Louis, MO 63166-6558

 
Please allow approximately 14 days for shipping. Your prescription package will contain an order form as well as detailed instructions for ordering future refills.
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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use