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EAP Provider Center
Why Offer EAP?
Invest in your success. Employees' emotional health has a significant impact on the success of your company.

Learn More


How do I access legal services?
If you have a legal question or would like to discuss an issue with a legal professional, just call the toll-free number on your EAP card. One of our intake representatives can connect you with an attorney in your area to schedule a time to discuss your situation. 
What kind of legal services do you provide?
As a member of Anthem EAP, you receive a free 30-minute telephone or in-person consultation with one of our network attorneys or mediators. Additional legal services are available at a 25 percent discount from customary fees.  
What types of legal issues can I discuss?
Our network of legal professionals can discuss almost any type of legal issue with you including: 

Personal business legal services

Civil/consumer issues

Criminal matters

Estate planning law

IRS matters

Personal injury

Personal/family legal services

Real estate

And many others

Matters involving disputes or actions between members and their employer or other work related issues, medical issues, or issues involving Anthem or its family of companies are specifically excluded from this plan. Also excluded are matters that – in the opinion of the attorney – lack merit. Court costs, filing fees, fines, and costs for legal consultations beyond those covered by EAP are the responsibility of the member. 
Can I get help with a workers’ compensation or workplace issue?
Employee assistance programs are an employer-paid benefit. Therefore, matters involving a member’s employment such as harassment, workers’ compensation, disability, or other legal issues involving the employer are excluded from EAP services.  
What if I need to retain an attorney or mediator beyond the initial consultation?
Additional legal services beyond the initial consultation are available at a 25 percent discount from customary fees. Also, we can provide you with a list of community resources that may be available to you at a reduced cost or no cost. 
How do I know when I need a mediator?
Mediation focuses not only on the legal issue, but the emotional cause of the dispute. A mediator is trained as a problem solver, not a litigator. Mediation helps resolve legal issues while restoring relationships. Typical matters for mediation include divorce and child custody, contractual and consumer disputes, real estate and landlord-tenant issues, car accidents, and insurance disputes. 
What are the qualifications of the lawyers participating in the EAP?
Lawyers participating in Anthem EAP are required to have a minimum of five years professional experience, be in good standing with the Bar Association, and be licensed in their respective state. 
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Anthem EAP products are offered by Anthem Life Insurance Company. In New York, Anthem EAP products are offered by Anthem Life & Disability Insurance Company. In California, Anthem EAP products are offered by Blue Cross of California using the trade name Anthem Blue Cross. ® ANTHEM is a registered trademark. Use of the Anthem EAP web site constitutes your agreement with our Terms of Use.