Phone Numbers

PW_M010352
At Anthem we make service our highest priority.  
Employer Services provides employers and group administrators with interactive, self-service tools to obtain group quotes, download commonly requested forms, and more. Please contact your dedicated Account Executive for additional assistance. 
Hours listed below are in Mountain Time, unless otherwise noted. Toll-free numbers may be accessed outside of the Denver Metro area.  

Important Numbers
Main switchboard number 
303-831-2131
800-654-9338  
Sales
Anthem Blue Cross and Blue Shield
Individual and Family Health Plans
 
303-831-2290
800-873-2261
303-764-7160 (Fax)
8:00 a.m. to 5:30 p.m.
 
Medicare Supplement Plans 
303-831-3000
877-831-3000
303-764-7160 (Fax)
8:00 a.m. to 5:30 p.m.
 
Anthem Blue Cross and Blue Shield and
HMO Colorado Group Health Plans
 
Denver Sales Office:  
303-831-2377
866-628-3097
303-863-1721 (Fax)
8:00 a.m. to 5:30 p.m. (Mon.-Thurs.)
8:00 a.m. to 3:30 p.m. (Friday) 
Colorado Springs Sales Office:  
719-488-7500
800-999-9122
8:00 a.m. to 4:30 p.m. (Mon.- Thurs.)
7:30 a.m. to 4:00 p.m. (Friday) 
Customer Service
Anthem Blue Cross and Blue Shield Associates and Retirees 
303-830-9118
800-392-6117
8:00 to 5:30 p.m.
 
Anthem Blue Cross and Blue Shield
Group Health Plans
 
Benefits and claims questions:
303-831-2900
800-331-6170
303-831-2399 (Fax)
7:30 a.m. to 5:30 p.m.
 
Membership and billing questions:
303-831-2098
800-922-4770
8:00 a.m. to 4:30 p.m.
 
Anthem Blue Cross and Blue Shield
Individual and Medicare Supplement Plans
 
Benefits and claims questions:
303-831-2391
800-423-6174
7:30 a.m. to 5:30 p.m.
 
Membership and billing questions:
720-330-6101
866-332-1758
7:00 a.m. to 7:00 p.m.
 
Anthem Dental  
719-488-7400
800-231-2583
6:00 a.m. to 5:00 p.m.
 
Anthem Employee Assistance Program (EAP) 
Member Help Line:
800-865-1044
24-hour service
 
Member Service:
800-865-1044
7:00 a.m. to 6:00 p.m. (Mon. to Thurs.)
8:00 a.m. to 5:00 p.m. (Fri.)
 
Anthem Life  
800-355-6410
6:00 a.m. to 3:30 p.m.
 
Home Delivery (Medications)  
866-297-1011
Available 24 hours. 
Anthem Vision 
719-488-7400
800-231-2583
6:30 a.m. to 5:30 p.m.
 
Behavioral Health Services  
Member Help Line:
800-424-4014
24-hour service
 
State of Colorado Member Help Line:
800-424-4012
24-hour service
 
Member Service:
800-424-4014
8:30 a.m. – 5:30 p.m.
 
BlueCard® or BlueCard Worldwide®  
To locate a contracted provider:
800-810-2583 or go to www.bluecares.com 
Federal Employee Health Benefit Program  
800-852-5957
7:30 a.m. to 3:30 p.m. Pacific Time
 
Away from Home Care Program® and Guest Membership for HMO Members 
800-827-6422
8:00 a.m. to 4:30 p.m.
 
Employer Access Technical Support 
1-866-755-2680
5:00 a.m. to 5:00 p.m Mon. to Fri. PST 
Small Group Employer Access – Enrollment and Billing 
800-922-4770, prompts 1, 1, 1 and 1
8:00 a.m to 5:30 p.m. Mon. to Fri.
 
Small Group Employer Access– Enrollment and Billing (groups that have transitioned to ACA compliant plans) 
(855) 886-6153
8:00 am to 6:00 pm Mon. to Fri. 
Large Group Employer Access- Enrollment and Billing 
Contact your Member Representative 
Other Important Numbers
TYY for Hearing Impaired  
800-877-8973 
Media Contacts  
Journalists can reach an Anthem media relations professional by calling 317-488-6599 or by sending an e-mail to Media Relations  

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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use