Phone Numbers

PW_M010400
At Anthem we make customer service our highest priority.  
Employer Services provides employers and group administration managers self-service tools to obtain Group quotes, download commonly requested forms, and more.  
Hours of service indicated below are Pacific Time, unless noted otherwise. 
 

Important Numbers

Main switchboard number

702-586-6120 (Las Vegas)
775-448-4000 (Reno) 
Sales

Group Plans

Northern Nevada
775-448-4000
8:00 a.m. to 5:00 p.m. 
Southern Nevada
702-586-6120
8:00 a.m. to 5:00 p.m.  
Service

Anthem Blue Cross and Blue Shield

800-992-6907
7:30 a.m. to 5:30 p.m.

Anthem Blue Cross and Blue Shield
Associates and Retirees

HMO Nevada:
800-392-6117 7:00 a.m. to 3:30 p.m.

PPO/Indemnity Plans; Member ID Prefixes ANT, ANB, ANP
800-230-3368

Anthem Dental

800-231-2583
6:00 a.m. to 3:00 p.m. Mon. to Fri.

Anthem Employee Assistance Program (EAP)

Member Help Line:
800-865-1044
24-hour service

Member Customer Service:
800-865-1044
6:00 a.m. to 5:00 p.m. Mon. to Thurs.
7:00 a.m. to 4:00 p.m. Fri.

Anthem Life

800-873-2258
7:00 a.m. to 3:30 p.m.

Anthem Vision

800-231-2583
6:00 a.m. to 3:00 p.m. Mon. to Fri.

BlueCard® or BlueCard Worldwide®

For Members to locate a contracted provider:
800-810-2583 or go to www.bluecares.com

Broker Service Center
Request quotes, supplies, or check on Individual member application status

866-628-3097
303-863-1721 (Fax)
7:00 a.m. to 3:30 p.m.
eMail: brokerservicecenter@anthem.com

Federal Employee Health Benefit Plan

800-727-4060
7:30 a.m. to 3:30 p.m.

Guest Membership

800-827-6422
7:00 a.m. to 3:30 p.m.

Home delivery pharmacy

866-297-1012
24 hours a day

Human Behavior Institute (HBI)
Mental Health and Substance Abuse Services

24 hour emergency service:

Outside Clark County
800-441-4483

Inside Clark County
702-248-8866

Customer assistance at numbers above:
9:00 a.m. to 6:00 p.m.

Membership and Billing Issues

800-922-4770
8:00 a.m. to 4:30 p.m.

Employer Access Technical Support

1-866-755-2680
5:00 a.m. to 5:00 p.m Mon. to Fri. PST

Small Group Employer Access – Enrollment and Billing

800-922-4770, prompts 1, 1, 1 and 1
8:00 a.m to 5:30 p.m. Mon. to Fri.

Small Group Employer Access– Enrollment and Billing (groups that have transitioned to ACA compliant plans)

(855) 886-6160
8:00 am to 6:00 pm Mon. to Fri.

Large Group Employer Access- Enrollment and Billing

Contact your Member Representative

Other Important Numbers

TTY for Hearing Impaired

800-877-8973

Media Contacts

Journalists can reach an Anthem media relations professional by calling 317-488-6599 or by sending an e-mail to Media Relations

 

Footer Links:

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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use