At Anthem we make customer service our highest priority.
Employer Services provides employers and group administration managers self-service tools to obtain Group quotes, download commonly requested forms, and more.
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Main switchboard number
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702-228-2583 (Las Vegas)
775-448-4000 (Reno)
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Sales
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Group Plans
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Northern Nevada
775-448-4000
8:00 a.m. to 5:00 p.m.
Southern Nevada
702-228-2583
8:00 a.m. to 5:00 p.m.
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Service
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Anthem Blue Cross and Blue Shield
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800-992-6907
7:30 a.m. to 5:30 p.m.
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Anthem Blue Cross and Blue Shield
Associates and Retirees
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HMO Nevada:
800-392-6117 7:00 a.m. to 3:30 p.m.
PPO/Indemnity Plans; Member ID Prefixes ANT, ANB, ANP
800-230-3368
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Anthem Dental
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800-231-2583
6:00 a.m. to 3:00 p.m. Mon. to Fri.
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Anthem Employee Assistance Program (EAP)
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Member Help Line:
800-865-1044
24-hour service
Member Customer Service:
800-865-1044
6:00 a.m. to 5:00 p.m. Mon. to Thurs.
7:00 a.m. to 4:00 p.m. Fri.
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Anthem Life
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800-873-2258
7:00 a.m. to 3:30 p.m.
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Anthem Vision
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800-231-2583
6:00 a.m. to 3:00 p.m. Mon. to Fri.
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BlueCard® or BlueCard Worldwide®
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For Members to locate a contracted provider:
800-810-2583 or go to www.bluecares.com
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Broker Service Center
Request quotes, supplies, or check on Individual member application status
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866-628-3097
303-863-1721 (Fax)
7:00 a.m. to 3:30 p.m.
eMail: brokerservicecenter@anthem.com
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Federal Employee Health Benefit Plan
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800-727-4060
7:30 a.m. to 3:30 p.m.
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Guest Membership
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800-827-6422
7:00 a.m. to 3:30 p.m.
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Home delivery pharmacy
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866-297-1012
24 hours a day
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Human Behavior Institute (HBI)
Mental Health and Substance Abuse Services
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24 hour emergency service:
Outside Clark County
800-441-4483
Inside Clark County
702-248-8866
Customer assistance at numbers above:
9:00 a.m. to 6:00 p.m.
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Membership and Billing Issues
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800-922-4770
8:00 a.m. to 4:30 p.m.
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National Par (NASCO Par) Accounts
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800-433-5447
7:00 a.m. to 3:30 p.m.
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Small Group Employer Access
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800-922-4770, prompts 1, 1, 1 and 1
8:00 a.m to 5:30 p.m. Mon. to Fri.
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Other Important Numbers
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TTY for Hearing Impaired
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800-877-8973
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Media Contacts
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Journalists can reach an Anthem media relations professional by calling 317-488-6599 or by sending an e-mail to Media Relations
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