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KY Network Management is available to assist Kentucky professional providers (those that file on a HCFA), with Anthem contracts, contract compliance and program education.  
For those practices with a primary office location west of Interstate 65, including all of Jefferson Co, KY, plus Clark, Crawford, Floyd, Harrison, Jefferson, Orange, Scott and Washington Counties in So. IN. 
For those practices with a primary office location east of Interstate 65.  
Anthem Administrative Service Directory – For assistance with eligibility, benefits or claim status, refer to the Directory for the appropriate Provider Inquiry unit that is specific to the member’s alpha prefix.  
Availity - Call 800-Availity (800-282-4548) or email questions to support@availity.com. Availity Client Services is available Monday-Friday, 8am to 7pm ET (excluding holidays) to answer your registration questions. 
AIM Specialty Health® (AIM) – Get convenient online service via the AIM ProviderPortalSM (registration required). ProviderPortal is available twenty-four hours a day, seven days a week, processing requests in real-time. Go to https://providerportal.com to register or call AIM Specialty Health toll-free at 800-554-0580, Monday through Friday, 8:30 am – 7 pm ET. 
EDI/Electronic Claims Help Desk 800-470-9630 or www.anthem.com/edi 
Website Technical Support Helpdesk - 866-755-2680 or Central.eProvider.Rep@Anthem.com 

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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use