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Sorry for long wait times when calling Customer Service
If you’ve called us in the last couple of weeks, you may have waited too long to speak to someone. As a company that believes in strong customer service, we’re very sorry — and we’re taking steps right away to fix this. 
You can get certain answers right now:
Log in to view benefits. You can register now if you have your ID card. Go to the Benefits tab to view your benefits.
Find answers to frequently asked questions.
Find answers to questions.
Send a message to Customer Service.
Send us your questions or comments.
Print a temporary ID card, if your card hasn’t yet arrived.
If you need your ID card sooner, you can download a temporary one five business days after we get your payment. Just log in to this site, choose the Customer Support tab — then select “Print Temporary ID card.”
Filling a prescription.
If you need to fill a prescription before your ID card arrives in the mail, print this page and take it with you to the pharmacy. Just give it to your pharmacist along with your temporary ID card.
Make a Payment.
If you have received your initial payment letter from Anthem BlueCross BlueShield and have not yet paid your premium, select your state below to make a payment online.   You must have your initial payment letter with your Application ID to utilize this feature. After we receive your payment you’ll get your ID card in the mail.  

California

Kentucky

New York

Colorado

Maine

Ohio

Connecticut | Frequently Asked Questions

Missouri

Virginia

Georgia

Nevada

Wisconsin

Indiana

New Hampshire

 
 
Don’t forget to set up easy ongoing payment
If you’ve already paid your first premium, you can continue to pay your monthly bill online too. Just register or log in and select Online Bill Pay. And of course you can also pay by phone by calling the number on your ID card.  
Nevada members — if you bought your plan from Nevada’s state exchange, you’ll need to keep paying via the exchange. We can’t take your payment directly.  
 
 
 
 
 
 
 
 
 

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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use