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Additional Information and Resources

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If you would like more information on Medicare, you may find these government resources especially helpful.  
Medicare Website  
This is the official government website with information and answers to questions about choosing Medicare coverage: www.medicare.gov.  
Medicare Helpline  
This is the official government phone number for information about choosing Medicare coverage: 1-800-MEDICARE (1-800-633-4227) TTY 1-877-486-2048. (24 hours a day, 7 days a week).  
Administration on Aging  
This website features a wide variety of topics, programs and services related to aging: www.aoa.gov  
Social Security Administration  
Here’s where you’ll get help with questions about eligibility requirements for Medicare coverage. Medicare beneficiaries eligible for special subsidy programs must complete income verification forms through the Social Security Administration (SSA): Visit them online at www.socialsecurity.gov or call 1-800-772-1213 TTY 1-800-325-0778.  
Government “Senior Resources” Website  
You’ll find lists with even more information and services for seniors from the U.S. government: www.usa.gov/Topics/Seniors.shtml  
Medicare & You Handbook  
The official Medicare handbook is sent to all eligible Medicare beneficiaries. If you don't receive a copy you can request one by calling: 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. 
Developed and maintained by The National Council on Aging (NCOA), BenefitsCheckUp is the nation's most comprehensive Web-based service to screen for benefits programs for seniors with limited income and resources.  

Have questions? Let’s talk.  
To reach a licensed insurance agent, call us at 1-888- 912-9633, TTY/TDD 711, 8 a.m. to 8 p.m., 7 days a week.  
You may also call Customer Service to learn more about our plans, 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas), from October 1 through February 14; and Monday through Friday (except holidays) from February 15 through September 30. 
Anthem Blue Cross and Blue Shield is an HMO plan, an LPPO plan, an RPPO plan, and a PDP with a Medicare contract. Enrollment in Anthem Blue Cross and Blue Shield depends on contract renewal. 
The Medicare Contract is renewed annually, and the availability of coverage beyond the end of the current year is not guaranteed. You are eligible to enroll if you are entitled to Medicare Part A and enrolled in Medicare Part B and you live in the service area. You must continue to pay your Medicare Part B premium. With some exceptions you can only enroll during certain times of the year.  
The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan.  
Limitations, copayments, and restrictions may apply.  
Benefits, formulary, pharmacy network, provider network, premium and or co-payments/co-insurance may change on January 1 of each year. 
To obtain an aggregate number of grievances, appeals and exceptions filed or for full information on benefits, please call Customer Service.  
Please reference the Evidence of Coverage for information on premiums, cost-sharing, out-of-network coverage, rights and responsibilities upon disenrollment and any applicable conditions associated with using the plan benefits.  
If you have special needs, our Plan documents may be available in other formats. Please call Customer Service for details.  
Y0071_14_17617_R CMS Approved 10/29/2013
Last Updated 10/01/2013 
©2005-2014 copyright of Anthem Insurance Companies, Inc.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use