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BlueCard

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Stateside Coverage with BlueCard®
As an Anthem BCBS plan member, your ID card is your direct link to health services and benefits anywhere in the country. In other words, your health care benefits travel with you!  
More than 85 percent of all hospitals and doctors throughout the United States contract with independent Blue Cross and Blue Shield plans. These plans are electronically linked, giving each plan direct access to your benefit information, anywhere in the country. 
So the next time you're on vacation or otherwise outside of your local service area and require medical attention, remember to follow these easy steps: 
Call the customer service phone number on your ID card to verify available coverage or check your subscriber certificate for details and requirements.
Important:
Under some health care plans, you must notify your primary care provider of any emergency care within 48 hours of receipt of services. Your plan may also require you to precertify any inpatient services as well as certain outpatient services.
Contact BlueCard® Customer Service at 1-800-810-BLUE (2583) for a list of participating providers and hospitals in your out-of-state location.
 
- or - 
Visit the Blue Cross and Blue Shield Association's website www.bcbs.com and click on :BlueCard® Doctor and Hospital Finder" to find a BlueCard® provider close to you.  
Visit a participating Blue Cross and Blue Shield BlueCard® provider or hospital. The provider will quickly verify your membership coverage with us by using our special three-digit alpha-prefix which is located on the front of your ID card.
 
After you receive care, your claim will be electronically routed to us. We will then process your claim and apply all coverage benefits and savings. You are still responsible for any copays, deductible and coinsurance payments for covered services.
 
Worldwide Coverage with BlueCard®  
Now more than ever, the Blue Cross and Blue Shield symbols are achieving an international presence. BlueCard® Worldwide, an extension of Blue Cross and Blue Shield provider networks, allows you to receive covered inpatient, outpatient and professional services  from participating hospitals in countries around the world when you are traveling or living* abroad. 
As an Anthem Blue Cross and Blue Shield member, you pay nothing more than the out-of-pocket expenses that you pay domestically for in-hospital services.  The hospital will file the claim. You would still be responsible to pay for services which are not covered under your health plan, and for deductibles, copays and coinsurance. For outpatient and doctor care, you will need to pay the provider first. Then complete and send an international claim form to the BlueCard® Worldwide service center. 
When you are traveling or living* outside the United States and require hospital or medical care, all you need to do is follow these easy steps:

STEP 1. Call the toll free customer service number on your ID card to verify available coverage, or check your subscriber certificate for details and requirements. (If you are outside the  U.S., please call 1-603-695-7000.)

Important
: Under some health care plans, you must notify your primary care provider of any emergency care within 48 hours of receipt of services. Your plan may also require you to precertify any inpatient services as well as certain outpatient services.

STEP 2. Call BlueCard's® international number at 1-800-810-BLUE (2583) (or visit the BlueCard® website at www.bcbs.com to find out which hospitals or doctors are participating in your international destination.

STEP 3. Go to the nearest participating health care provider in your international location and present your ID card. Be sure to call us in advance to precertify any planned hospital stays. 
 
BlueCard® International Features
There are over 820 participating hospitals in more than 130 countries available to BlueCard® members.
Medical Assistance Core Services

24-hour service for BlueCard® program information, assistance and/or medical referrals, language translations between providers and members.

emergency transportation to the nearest appropriate medical facility if the right care cannot be provided locally.

Claims Support Services

Invoices can be translated and converted to U.S. currency.

Claims will be reviewed for completeness to help with speedy processing.

©2005-2014 copyright of Anthem Insurance Companies, Inc.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use