24/7 NurseLine
PW_AD086776
Instant health care information by phone from our Registered Nurses
As part of our health plan services, Anthem provides medical information by phone, 24 hours a day, seven days a week, through 24/7 NurseLine. When you need medical resources or are unsure whether to call your doctor, call 24/7 NurseLine. Nurses on this toll-free telephone hotline will talk confidentially with you about:
 | Your symptoms |
| Medications and side effects |
| Reliable self-care home treatments |
| Self-help and support groups |
| When to go to your doctor |
| When to go to the emergency room |
| Local physician and hospital resources |
| Wellness information |
24/7 NurseLine nurses will even call you back to see how you are feeling and suggest further action if necessary.
Health problems can occur any time of the day or night. The 24/7 NurseLine hotline is designed to give you information to help you with health care decision making.
24/7 NurseLine Nurses
| Have years of hands-on clinical experience |
| Consult as necessary with staff physicians on call 24 hours a day |
| Are supported by a medical information system based on current medical literature and physician reviews |
To speak to a nurse, call 800-337-4770, 24 hours a day, seven days a week.
24/7 NurseLine is not an emergency response system. In a medical emergency, call 911 or your local emergency service number.
The Audio Library
24/7 NurseLine also offers an Audio Library of recorded information to:
| Help keep you physically and mentally fit |
| Help you recognize early signs of illness |
| Help you adjust to health problems |
24/7 NurseLine provides over 200 taped messages concerning illness, treatments, drugs and medical tests and procedures. The 3-5 minute messages are continually updated, and new topics are added to the library often.
How to Use 24/7 NurseLine
| Call the 24/7 NurseLine number listed on your ID card if you are an Individual PPO Plan, Small Group PPO Plan or Senior Secure member. |
| For a 24/7 NurseLine Nurse Press 1 or |
| For the Audio Library Press 2, then enter tape number |
To Use The Audio Library:
| Dial the toll-free number and press 2. |
| Enter the number of the tape you would like to hear. |
| If you would like to repeat the message or request another selection, press any tape number during or after a message. |
| If you do not have a touch-tome phone, or do not know the number of the message you would like to hear, please stay on the line and an operator will assist you. |
| If you would like to speak with a nurse, press 0 at any time |
Popular Audio Library Topics
1616
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Acyclovir for Herpes
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1292
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Low Cholesterol Diet
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1634
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AIDS Symptoms & Diagnosis
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1409
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Measles in Children
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1560
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Anorexia & Bulimia
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1653
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Memory Loss in Aging
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1568
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Back Pain
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1194
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Menopause - Questions & Answers
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1120
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Breast Self-Examination
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1384
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Nutrition During Pregnancy
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1123
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Cancer of the Colon & Rectum
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1102
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Obesity
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1129
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Cancer of the Skin
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1283
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Peptic Ulcers
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1740
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Cancer's 7 Warning Signs
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1729
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Postpartum Depression
|
1683
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Chlamydia
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1488
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Shingles
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1182
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Constipation a Problem?
|
1505
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Sinusitis
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1297
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Contraception - It's Your Choice
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1439
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Spotting a Drinking Problem
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1489
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Could I be Pregnant?
|
1486
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Stress Management
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1743
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Chronic Fatigue Syndrome
|
1065
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Thinking about Vasectomy?
|
1410
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Depression
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1128
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Tips to Help You Quite Smoking
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1117
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Diabetes & Heart Disease
|
1080
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Understanding a Heart Attack
|
1112
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Diet & Heart Disease
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1193
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Unwanted Pregnancy?
|
1569
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Diverticulosis/
Diverticulitis
|
1276
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Vaginal Infections
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1624
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Endometriosis
|
1148
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Venereal Warts
|
1686
|
Fetal Alcohol Effects
|
1361
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What is Arthritis
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1108
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High Blood Pressure
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1158
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What Shots Should My Children Have?
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1700
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HIV Antibody Test
|
1228
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Who Needs Acne?
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1339
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Kidney Stones
|
1272
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Women &Urinary tract Infections
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1373
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Losing Your Cool with Your Child?
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