Q-HIP was developed through a collaborative effort between Anthem and leading health care agencies, associations and medical specialists.
The program tracks and scores up to 40 safety and performance measures based on guidelines developed by national healthcare experts, including:
American College of Cardiology
Agency for Healthcare Research and Quality
The Leapfrog Group
Joint Commission
How Q-HIP defines quality of care
Q-HIP measures and scores fall into three categories: Patient Safety, Patient Health Outcomes, and Patient Satisfaction. A few examples of what we consider:
Patient Safety:
Do doctors use computerized order entry systems?
Do Intensive Care Units have appropriate staffing?
Patient Health Outcomes:
How are pneumococcal vaccines used after pneumonia episodes?
What are the serious complication rates for select procedures?
Patient Satisfaction:
How do patients rate their experience during a given hospital stay?
