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Learn about Self-Service

PW_018342
We are pleased to announce that you can now register and have instant access to your policy information!  
Once registered, you will immediately be able to:  
Check the status of medical claims
View authorizations/referrals
Update your personal information
Make payments online (if enrolled in an Individual Health Plan or in a stand alone Dental plan). Learn more
Request a membership ID card
Change your Primary Care Physician (PCP)
Compare hospitals
Learn about your treatment options
Find out costs for common health care services
Communicate with us securely
And more
 
Registering only takes a few minutes.  
 

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Registration is available:
Monday - Friday 4:00 am – 11:00 pm
Saturday 4:00 am – 8:00 pm
Sunday 9:00 am – 1:00 pm
(All times are Eastern Time)

Log in to Member Self-Service

Member Self-Service is available:
Monday - Friday 6:00 am – 8:00 pm
Saturday 6:00 am – 3:00 pm
Sunday 9:00 am – 1:00 pm
(All times are Eastern Time)

 
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Members of the Federal Employee Program (FEP) receive customer service via the Blue Cross Blue Shield Federal Employee Program Website.  
 
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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use