Seeing doctors participating in our networks has its advantages:
You only pay predictable copayments or coinsurance amounts based on your particular coverage.
Participating providers agree to accept our payment and your copayment/coinsurance as payment in full. Non-participating providers can bill you for any difference between what they charged and what we paid for the service.
Participating providers will file your claims for you, which means there’s usually no paperwork for you to complete.
Some plans only cover services received from in-network doctors
Simply choose another PCP from the network using the Provider Directory. Then call Member Services and ask a representative to send you a change form. You can also change your PCP by using Anthem's Online Member Self-Service. Simply log in; choose "Service your Account" and scroll down to select the member on the policy whose PCP you'd like to change.