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Membership Identification

PW_000558
Subsections:
Member Health Plan ID Cards
Certificates, amendments and coverage notices are available to all Anthem group and non-group subscribers and to all HMO Colorado group subscribers at anthem.com. Subscribers may also request a printed copy of their certificate by mailing the postage-paid postcard included with their health plan ID card(s), or by calling the customer service number on their ID card. The certificate, amendments and coverage notices explain the type of coverage and benefits available to the member, as well as limitations and exclusions. 
Anthem mails health plan ID cards to all Anthem and HMO Colorado groups (i.e., to the employer or to the group subscribers) and to all non-group subscribers. Some local Colorado member health plan ID cards list an issue date and an effective date. The card issue date is the date the card was printed. The effective date is the date the benefits under the member’s certificate were available to the member. With each visit, please ask members for the most current copy of their health plan ID card. 
Verifying Member Coverage
Member health plan ID cards include information about verifying member eligibility. Possession of a health plan ID card does not guarantee that the person is an eligible member. If a member does not have a health plan ID card, please contact Anthem customer service or BlueCard® eligibility at the phone numbers in the Telephone/Address Directory section.  
Anthem’s verification of eligibility is effective as of the date the eligibility is verified. Eligibility may change between the time it is verified and the date services are rendered. If a Provider verifies eligibility within two business days before rendering a service, payment for that service will not be denied if the member’s eligibility later changes. If Anthem denies a member’s eligibility, the member is responsible for payment if services are provided. 
Sample BlueCard® PPO Member Health Plan ID Card
The design of BlueCard member health plan ID cards will vary from Blue Cross and/or Blue Shield Plan to Blue Cross and/or Blue Shield Plan, please see the BlueCard section for sample ID cards. 
©2005-2014 copyright of Anthem Insurance Companies, Inc.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use