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Important Phone Numbers

PW_039806

Provider Relations/Network Management Offices
Indiana
(800) 345-4344
fax (317) 287-5737 
Kentucky
(800) 205-5870
fax (502) 889-2733 
Cincinnati
(513) 326-0169
fax (513) 326-0137 
Dayton
(937) 428-8808
fax (937) 428-8890 
Cleveland
(216) 573-4440
fax (216) 573-4615 
Columbus
(614) 438-3400
fax (614) 438-3900 
Warren/Youngstown
(330) 783-3868
fax (330) 783-3545 
Akron/Canton
(330) 493-2154
fax (330) 493-2148 
Toledo
(419) 897-4800
(419) 897-4751 
Provider Inquiry Department
(800) 282-1016 
EDI/Electronic Claims Help Desk
(800) 470-9630 
Medical Policy Hotline
(800) 382-5007 
Formulary Addition Requests
APM.formulary.addition@anthem.com
 
Formulary Fax on Demand (For copies of the current formulary)
(800) 750-0156 
Formulary Update Line
(877) 4MULARY [468-5279] 
 
Blue Product Precertification and Referrals
(877) 814-4803 
Fax numbers: 
Indiana
(800) 773-7797 
Kentucky
(800) 730-6061 
Ohio
(800) 266-3504 
Greater Cincinnati/Dayton
(888) 656-5721 
BlueCard Access® (To refer patients to physicians or health care facilities)
(800) 810-BLUE [2583] 
BlueCard Eligibility® (To verify membership and benefit information on patients from other Blue Cross and Blue Shield Plans)
(800) 676-BLUE [2583] 
BlueCard Customer Service (To verify claims status) 
Indiana
(888) 800-2160 
Kentucky
(800) 383-2538 
Ohio
(800) 213-4908 
BlueCard POS Provider Unit:
(800) 421-0405 
Enroll a patient in the Asthma, Cardiac, Diabetes or Maternity Care Program
(800) 480-WELL [9355] 
     
©2005-2014 copyright of Anthem Insurance Companies, Inc.

Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use