Behavioral Health
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Anxiety. Depression. Substance abuse. Behavioral health concerns can impact a person’s life just as much as a broken leg or a physical illness can. That’s why Anthem Blue Cross and Blue Shield offers mental health and substance abuse benefits as part of our medical plans.
Anthem Blue Cross and Blue Shield’s Behavioral Health programs have all the advantages of specialty expertise plus an integrated approach to care. And having mental health and substance abuse benefits are key to employees and their dependents when they need help for eating disorders, depression, anxiety, and drug and alcohol dependence.
Our behavioral health benefits are an integral part of a full spectrum of health care. This integrated design provides a unique coordination of care with our robust medical plans – a complete package of care. Anthem Blue Cross and Blue Shield’s technology results in coordinated care management for both medical and behavioral health care, because most people don’t see their physical health and their mental health as separate – and neither do we. Shared platforms link to both Health Improvement and Pharmacy programs. Our Behavioral Health Care Managers coordinate within the total health picture.
It makes getting care easier from one trusted source for all health care needs.
Key features include:
 |  | Access to a specialty network of Behavioral Health providers, including physicians and therapists |
| | Access to contracted facilities, including both acute care and free-standing specialty hospitals |
| | Utilization management by licensed, experienced Care Managers |
| | Review for facility-based mental health and substance abuse treatment, using research-based medical necessity criteria for all levels of care and age ranges |
| | NCQA criteria-credentialed network, including programs for partial, intensive outpatient and residential treatment |
| | Easy access – no pre-certification requirement or concurrent review for office-based professional services |
Why Anthem Behavioral Health?
As the nation’s 2nd largest health plan-owned behavioral health company serving more than 13.8 million members, Anthem Behavioral Health provides choice, innovation and access.
| | Innovation: Full integration with pharmacy management and health improvement programs |
| | Access: Robust behavioral health network including acute care and free-standing specialty facilities. |
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