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Anthem Blue Cross : The Anthem Difference

The Anthem Difference

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Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company lead businesses and their employees to better health with innovative, effective health benefit and improvement programs. With local service and the value of the Blue Cross brand, we deliver measurable results and real value─now and for the long term. We are committed to providing the best value for health care coverage dollars and to helping ensure our members have access to affordable health benefits.  
Local presence 

Headquarters: Woodland Hills

President and General Manager: Pam Kehaly

Associates: 8,065

Membership: 8.146 million

Extensive provider networks 

Access to more than 90% of California hospitals, including 330 acute care hospitals; Blue plans contract with 93% of the 1,072 teaching hospitals in America

Access to 52,000+ local network doctors and specialists

95% average PPO in-network utilization

64% average hospital discount

51% average provider discount

Access to more than 90% of hospitals and more than 80% of physicians across the country through the BlueCard® program1

Access to one of the largest dental networks at more than 80,000 participating dentists and dental specialists across the country

Access to an extensive retail network of approximately 56,000 participating pharmacies nationwide, including most major chains as well as many independent neighborhood pharmacies2

Blue View VisionSM offers access to a convenient, national network of more than 50,000 providers and provider locations. And the network includes the ideal mix of both independent practitioners as well as popular retail locations like LensCrafters,® Target Optical,® Sears Optical,SM JCPenney® Optical and Pearle Vision.®

 
Innovative health plans 

Health, prescription drug, dental, vision, life, disability3, EAP and wellness programs

A wide range of traditional (HMO, PPO and POS) and innovative Consumer-Driven Health (HSA, HRA, HIA and HIA+) plans

Home delivery of medications and generic premium programs

Worksite wellness programs

Discounts on healthy living products and services

 
Integrated care management programs 

360 Health® integrates health and wellness programs and services to create a holistic, integrated approach to improved health.

MyHealth Advantage identifies gaps in care and lower-cost medical alternatives, supporting higher quality and lower cost care

Online Health Risk Assessment

24-Hour NurseLineSM

 
Consumer education 

Transparency educates consumers about their health, health care spending and quality including prescription drug and local pharmacy pricing, and facility-specific pricing for common procedures

Anthem Care Comparison provides access to cost information on nearly 40 inpatient and outpatient procedures and quality measures for more than 150 inpatient procedures

Zagat Health Survey lets consumers share their physician experiences related to trust, communication, availability and environment.4

 
Cutting-edge technology 

Online self-service tools that save time for employers and members, 24/7

Web enrollment

Simplified claims processing

Service that exceeds expectations 

Claims status available 24/7 via telephone or Internet

Dedicated customer service representatives to serve you


® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2011 Anthem Blue Cross.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.