Login
Access your member information using Member Services.

Login
Find a Doctor
Need to find a Doctor or Hospital? Check the Online Provider Directory.

Enter
360° Health®
A total-health solution that surrounds everyone with the help they need to live healthier, feel better and save money doing it.

Enter
Anthem Blue Cross : Tips for Better Health Care Service When You Speak Another Language

Tips for Better Health Care Service When You Speak Another Language

PW_A103600
Sometimes health information and instructions are hard to understand. But we can make it easier for you. Here is how:  
Member Help
Our Customer Care Center has people who speak your language. They can also explain information that is hard to understand. The telephone number of our Customer Care Center is on the back of your member ID card. You can call toll free.  
Call us if you need help to:  
Find a doctor.
Fill out a form.
Understand something we have sent you.
Solve a problem or complaint about your care or service.
 
Easy-to Read Health Information
The links below take you to:  
Easy to read health brochures in English and Spanish.
Easy to read health brochures in Chinese.
 
Your Doctor Can Help You Understand
It is important that you understand what your doctor and the office staff tell you. It is also important to find health care workers who speak your language or can understand your culture and beliefs.  
Find out how your doctor can help you understand.

Learn how to find a doctor who speaks your language. How to prepare for a doctor visit. What questions to ask your doctor, the nurse or pharmacist. What to expect from an American-trained doctor

 

This document provides links to other web sites not owned or controlled by care management program. We make these links available for the sole purpose of providing general educational information on health care related issues. We cannot guarantee the quality, accuracy, truthfulness, or reliability of information presented on these web sites. These links do not constitute or imply endorsement by us of such web site or any views or opinions expressed in the web site. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other web sites. We encourage you to review the privacy practices of any web site you visit.

 
 

® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2011 Anthem Blue Cross.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.