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Anthem Blue Cross : Anthem Blue Cross Nurseline (MedCall)

Anthem Blue Cross Nurseline (MedCall)

PW_A120355

Anthem Blue Cross Nurseline (MedCall) – PPO Only

Instant health care information by phone from our Registered Nurses
As part of our health plan services, Anthem Blue Cross provides medical information by phone, 24 hours a day, seven days a week, through Anthem Blue Cross Nurseline (MedCall). When you need medical resources or are unsure whether to call your doctor, call Anthem Blue Cross Nurseline (MedCall). Nurses on this toll-free telephone hotline will talk confidentially with you about:  
Your symptoms
Medications and side effects
Reliable self-care home treatments
Self-help and support groups
When to go to your doctor
When to go to the emergency room
Local physician and hospital resources
Wellness information
 
Anthem Blue Cross Nurseline (MedCall) nurses will even call you back to see how you are feeling and suggest further action if necessary. 
Health problems can occur any time of the day or night.  The Anthem Blue Cross Nurseline (MedCall) hotline is designed to give you information to help you with health care decision making. 
Anthem Blue Cross Nurseline (MedCall) Nurses
Have years of hands-on clinical experience
Consult as necessary with staff physicians on call 24 hours a day
Are supported by a medical information system based on current medical literature and physician reviews
 
Call anytime, 24 hours a day, seven days a week: 
Anthem Blue Cross Nurseline (MedCall) is not an emergency response system.  In a medical emergency, call 911 or your local emergency service number. 
The Audio Library
Anthem Blue Cross Nurseline (MedCall) also offers an Audio Library of recorded information to: 
Help keep you physically and mentally fit
Help you recognize early signs of illness
Help you adjust to health problems
 
Anthem Blue Cross Nurseline (MedCall) provides over 200 taped messages concerning illness, treatments, drugs and medical tests and procedures. The 3-5 minute messages are continually updated, and new topics are added to the library often. 
How to Use Anthem Blue Cross Nurseline (MedCall)
Call the Anthem Blue Cross Nurseline (MedCall) number listed on your ID card if you are an Individual PPO Plan, Small Group PPO Plan or Senior Secure member.
For a Anthem Blue Cross Nurseline (MedCall) Nurse Press 1 or
For the Audio Library Press 2, then enter tape number
 
To Use The Audio Library:
Dial the toll-free number and press 2.
Enter the number of the tape you would like to hear.
If you would like to repeat the message or request another selection, press any tape number during or after a message.
If you do not have a touch-tome phone, or do not know the number of the message  you would like to hear, please stay on the line and an operator will assist you.
If you would like to speak with a nurse, press 0 at any time.
 
Popular Audio Library Topics

1616

Acyclovir for Herpes

1292

Low Cholesterol Diet

1634

AIDS Symptoms & Diagnosis

1409

Measles in Children

1560

Anorexia & Bulimia

1653

Memory Loss in Aging

1568

Back Pain

1194

Menopause - Questions & Answers

1120

Breast Self-Examination

1384

Nutrition During Pregnancy

1123

Cancer of the Colon & Rectum

1102

Obesity

1129

Cancer of the Skin

1283

Peptic Ulcers

1740

Cancer's 7 Warning Signs

1729

Postpartum Depression

1683

Chlamydia

1488

Shingles

1182

Constipation a Problem?

1505

Sinusitis

1297

Contraception - It's Your Choice

1439

Spotting a Drinking Problem

1489

Could I be Pregnant?

1486

Stress Management

1743

Chronic Fatigue Syndrome

1065

Thinking about Vasectomy?

1410

Depression

1128

Tips to Help You Quite Smoking

1117

Diabetes & Heart Disease

1080

Understanding a Heart Attack

1112

Diet & Heart Disease

1193

Unwanted Pregnancy?

1569

Diverticulosis/
Diverticulitis

1276

Vaginal Infections

1624

Endometriosis

1148

Venereal Warts

1686

Fetal Alcohol Effects

1361

What is Arthritis

1108

High Blood Pressure

1158

What Shots Should My Children Have?

1700

HIV Antibody Test

1228

Who Needs Acne?

1339

Kidney Stones

1272

Women &Urinary tract Infections

1373

Losing Your Cool with Your Child?

   

® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2011 Anthem Blue Cross.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.