Members' Frequently Asked Questions About our Anthem Blue Cross Dental SelectHMO Plans:
Which dentists may I see for my dental care?
When you enroll in Anthem Blue Cross Dental SelectHMO, you'll be asked to select a participating dental office from a statewide directory. Your dental care should be coordinated through this dentist. Services must be provided through a participating dental office or participating specialty office under this plan.
How do I find a Participating Dentist?
You can find the names, addresses, specialties, and telephone numbers of participating dentists in your area by searching our online provider directory using provider finder at this site (Provider Finder
). You may also contact customer service by calling the telephone number on your ID card, to locate a participating dentist near you.
How do I switch dentists?
You can switch dentists by making a call to customer service at the telephone number indicated on your ID card. The change will become effective on the first of the month, if you call before the 15th of the previous month. If any covered family members have dental work in progress, the work must be completed before switching offices.
Can different covered family members go to different dentists?
Each covered family member may select a participating dentist of their choice.
What if I need care while I am traveling?
You may visit any dentist for emergency care only, and the plan will cover up to $50.00 less the appropriate co-payment.
What dental services are covered?
There are no annual maximum benefit limits or annual deductibles under this plan. Services covered by the Anthem Blue Cross Dental SelectHMO plan and their related co-payments are explained under your group dental benefits plan. Please refer to your company's benefits booklet for coverage, conditions, exclusions and limitations.
What do I do if I need to see a specialist?
You may self-refer to a participating specialist. The out of pocket expense for services rendered by a participating specialist are typically higher than those resulting from treatment by a General Dentist and are outlined in your group dental benefits plan.