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Anthem Blue Cross : Provider Network Education

Provider Network Education

Our Provider Network Education team offers quality educational programs and materials specifically designed for the office staff of physicians, hospitals, medical groups, ancillary and other health care professionals. These complimentary programs offer ‘blended learning’ via face-to-face and web-based learning opportunities exclusively for our contracted provider network. For a complete schedule of our seminars, webinars, on-demand e-courses, and learning solutions, continue viewing this page.  
Opportunities for Anthem Blue Cross staff to meet with you face-to-face and discuss highly useful information that can help simplify your interaction with Anthem Blue Cross. We encourage all office managers, billing and operations staff at physician offices, facilities, ancillary and other healthcare professionals to attend.  
Click here to view the schedule and register for a seminar in your area. The brochure will provide details of the content to be covered in these sessions.  
Live, interactive sessions via the internet and facilitated by the Provider Network Education team and Subject Matter Experts. JOIN US! Click here to register. You can register for more than one session from the list below: 

Who Should Attend 
April 9
May 7
June 11 
Provider Manual Overview [Professional] 
What the Provider Manual is 
How to identify your Provider Manual 
Where your Provider Manual is located 
How to navigate to your Provider Manual 
What the critical content sections are How to search your Provider Manual 
All professional providers who bill on the CMS-1500 claim form 
April 16
May 14
June 18 
Behavioral Health Practitioner & Office Staff Orientation 
What to do – Before Rending Service 
Who can help – Claims Support 
On-line Tools & Resources 
All Behavioral Health providers & staff 
April 23
May 21
June 25 
BlueCard [Out-of-Area] Refresher 
How does BlueCard work? 
How do I verify eligibility & benefits? 
How do I follow-up on a claim? 
Requesting Utilization Review 
Health Insurance Market Place – Exchanges 
…and more! 
All providers who service out-of-area Anthem members 

Webinar Recordings
Email your request to  
On-Demand e-Courses
Short, informative, self-paced instruction via the internet, available: 24/7/365. Current available topics are listed below:  
ProviderAccess® Web Site Overview – The curriculum contains six separate courses. Each course is approximately 10 minutes in length. Click here to access the curriculum.® Web Site Overview – The curriculum contains seven separate courses. Each course is approximately 10 to 15 minutes in length. Click here to access the curriculum.
Supplemental Education Materials (SEMs)
SEMs are self-service reference tools that offer a complete library of various topics pertinent to Anthem Blue Cross business operations. These SEMs are available in pdf format - easy to view, download, or print and share! Click here to view and select your complimentary documents.  
QUESTIONS? Email us at: 

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Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.