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Anthem Blue Cross : Provider Network Education

Provider Network Education

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Our Provider Network Education team offers quality educational programs and materials specifically designed for the office staff of physicians, hospitals, medical groups, ancillary and other health care professionals. These ‘complimentary’ programs offer ‘blended learning’ via face-to-face and web-based learning opportunities exclusively for our contracted provider network. For a complete schedule of our seminars, webinars, on-demand e-courses, and learning solutions, continue viewing this page.  
Seminars
An opportunity for Anthem Blue Cross staff to meet with you face to face and discuss highly useful information that can help simplify your interaction with Anthem Blue Cross. We encourage all office managers, billing and operations staff at physician offices, facilities and ancillary providers to attend.  
Click here to register for a seminar in your area. The brochure will provide details of the content to be covered in these sessions. 
Webinars
Live, interactive sessions via the internet and facilitated by the Provider Network Education team and Subject Matter Experts. JOIN US! Click here to register. You can register for more than one session from the list below: 

Webinar Dates Webinar Topic Agenda Who Should Attend
April 10
May 8
June 12 
Provider Manual Overview (Professional) 
What the provider manual is
How to identify your specific manual
Where your manual is located
How to navigate your manual
What are the critical content sections of the manual
How to search for all manuals
Professional providers who bill on the CMS 1500 claim form 
April 17
May 15
June 19 
Medical Referral & Prior Authorization Process 
Determine if a service requires prior authorization
Verify a patient’s eligibility and benefits
Request a medical referral or prior authorization
Inquire on a previously submitted medical referral or prior authorization
Professional providers & staff 
April 24
May 22
June 26 
Behavioral Health Practitioner Office & Staff Orientation 
Before rendering services
Claims help
BlueCard claims [out-of-state]
Self-service tools and resources
Behavioral Health providers & practitioners including office, in-take & billing staff 
 
Webinar Recordings
Email your request to network.education@anthem.com  
On-Demand e-Courses
Short, informative, self-paced instruction via the internet, available 24/7. Current available topics are listed below: 
ProviderAccess® Web Site Overview – The curriculum contains six separate courses. Each course is approximately 10 minutes in length. Click here to access the curriculum.
Anthem.com® Web Site Overview – The curriculum contains seven separate courses. Each course is approximately 10 to 15 minutes in length. Click here to access the curriculum.
 
Supplemental Education Materials (SEMs)
SEMs are ‘self-service’ reference tools that offer a complete library of various topics pertinent to Anthem Blue Cross business operations. These SEMs are available in pdf format - easy to view, download, or print and share! Click here to view and select your ‘complimentary’ documents.  
 
QUESTIONS? email us at: network.education@anthem.com. 
 
 

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Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.