Anthem BlueCross of California
Access our secured site.
Medical Policy, Clinical UM Guidelines, and Pre-Cert Requirements
View requirements for Local Plan and BlueCard Out-of-Area members.
Find a Doctor
Search our online provider directory when you need a doctor, hospital or other health care provider.
Anthem Blue Cross : Supplemental Education Materials (SEMs)
Supplemental Education Materials (SEMs)
Click on the desired title. The SEM will display in pdf format, which can be printed or saved to your computer.
NOTE: These SEMs are updated periodically. The revision date of the document is included in the link name. Please make sure you have the most current version.
Anthem Blue Cross Provider Contacts – January 2015
California Network Relations – January 2012
ProviderAccess Navigation – August 2014
Medical Management Review Process – June 2013
IVR / FAX Back – January 2012
RA-Overpayment Adjustments – April 2014
EOB-Overpayment Adjustments – April 2014
Overpayment Recovery Notification Process – April 2014
Out-of-Area (BlueCard) – April 2014
Provider Dispute Resolution – March 2014
Provider Network Education Web Page – May 2014
Overpayment Adjustment Withhold Report-ProviderAccess – April 2014
Key Steps to Provider Dispute Resolution – March 2014
Timely Filing Acceptable Forms of Proof – January 2012
Online Provider Remit – January 2012
Medical Referral & Prior Authorization Process – March 2014
OptiNet® Assessment Tool for Sleep Management Frequently Asked Questions (FAQs) - September 2012
Questions? email us at
® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2011 Anthem Blue Cross.
Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.