PW_AD092130
360° Health is a total-health solution that surrounds everyone with the help they need to live healthier, feel better and save money doing it.
Here are some questions and answers to help you learn more about what 360° Health can do for you.
A: It’s real health care for real people. 360° Health is a total-health solution and one of the most comprehensive offerings in the industry. It surrounds members with an integrated suite of resources and health programs all designed to give them the information and support they need to reach their own level of optimal wellness.
Simply put, 360° Health brings together all of the resources, tools and programs Anthem has in place to help members and their families:
 |  | Manage and maintain their health |
| | Make more informed health care decisions |
| | Get the most value from their health care dollars |
360° Health organizes its programs and resources into three categories:
| | Tools & Resources such as online health and wellness information through MyHealth@Anthem and discounts on health-related products and alternative medicine therapists |
| | Guidance and support 24/7 from registered nurses |
| | Management with programs like ComplexCare for those at risk for critical health issues, ConditionCare for those with ongoing conditions like diabetes, and Comprehensive Medical Management for those coping with serious health issues like a severe illness or injury |
Q: What makes 360° Health unique?
A: It’s a revolutionary approach to health care. 360° Health provides a full circle of support for all members, no matter their health needs. It’s holistic, considering the entire person and not just his or her condition or current state of health. And while there are three categories, there’s one over-arching component: integration – bringing everything together in one place. 360° Health makes it clear and simple for members to know how to make the most of the powerful resources available to them and how to improve their health.
360° Health facilitates:
Greater Access and Relevance – As they say, the whole is greater than the sum of its parts. 360° Health programs work together to support each member’s needs as a single program while enabling members to easily take advantage of different programs or levels of support as their health needs change. Plus, with all of its programs in one place under 360° Health, members can become better educated about wellness through a host of dynamic and respected resources.
Greater Awareness – 360° Health is both visible and tangible. Whether you’re a member, an employer, a provider or a broker, 360° Health stands out as a total-health solution because, not only does it look and feel different, it also works differently by engaging people from the start through everything from appealing employer toolkits and mailings to interactive Web information.
Greater Engagement – Members can enroll in 360° Health programs or start using its resources with a simple phone call or directly through Anthem.com.
Q: Why did Anthem create 360° Health?
A: Anthem created 360° Health to surround members completely with the information and support they need to manage their health, regardless of whether they’re already healthy and want to stay that way or they’re living with a chronic condition that needs regular attention. And the information is easy to find and use.
After all, these days more health tools and information is available than ever before, but it’s easy to get overwhelmed by the quantity and it can be hard to digest. Consider, for example, that typing the term “healthy living” into Google returns 157 million hits.
Determining what’s credible and what isn’t can seem impossible. With 360° Health, members have an easy way to get the health information and support they need along with guidance for getting the most value from their benefits and the money they’re spending on health care.
Q: What are the goals of 360° Health?
A: Simple – to help everyone live healthier lives. When people become more engaged in wellness, more knowledgeable and in control, they can live and feel better and get more value for the money they spend on health care.
Q: What are the specific components of 360° Health?
A: 360° Health gives members one of the most comprehensive health services programs available. It surrounds members with a wide array of preventive care resources, wellness information, savings and incentives, and care management services — all designed to deliver the right services to the right members at the right time. 360° Health comprises three types of health services: Tools & Resources; Guidance; and Management.
Health
Tools & Resources gives members access to an array of health and wellness information to help them better understand and manage their own health issues, conditions and treatments. This information is available through a powerful resource on Anthem.com (MyHealth@Anthem), member communications like our newsletters, and a library of recorded health information that can be listened to by phone. Members can access interactive tools and assessments on
MyHealth@Anthem and learn about discounts on alternative health therapists and fitness club memberships.
Health Guidance helps members in need of medical care, guidance and support 24/7. Members can compare hospitals on the quality of care they provide, talk to a registered nurse about a health concern or research better value alternatives for a drug they’ve been prescribed.
Health Management programs help members with chronic or acute conditions by supporting them in adhering to their physician’s care plan and national clinical guidelines. Through ongoing support provided by registered nurses and other health care professionals, members can make wiser health care decisions to improve their health and see positive results.
