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Help for Members Impacted by Winter Snow Storms and Floods in Nebraska

March 19, 2019
We’re taking steps to help our members and emergency personnel impacted by winter snow storms and floods in Nebraska.
If you live anywhere in Nebraska, here’s what you should know:
 
  • If you have an Anthem prescription drug plan, you can get up to a 30-day emergency refill of your medications at any pharmacy now. This also applies to emergency personnel who have been activated by their state and local agency, but who do not reside in Nebraska.
  • If you use Anthem’s mail-order pharmacy, you can update your temporary mailing address information by calling us.
Relaxed guidelines are in effect from March 14 through April 14, 2019, for impacted members in Nebraska. They apply to members with Anthem group or individual and family health plans. They do not apply to Federal Employee Health Benefit Plan members, Medicaid, Medicare, Medicare Part D, Medicare Advantage, Specialty and any fully insured trust funds – these programs have their own specific guidelines.
 
If you need additional support, call the Member Services number on your ID card or select Customer Support on this website.
 
We hope you and your loved ones stay safe.