Help for Members Impacted by Tornadoes and Severe Weather in OhioMay 31, 2019
We’re taking steps to help our members and emergency personnel impacted by tornadoes and severe weather in Ohio.
If you live in Green, Mercer or Montgomery County or any other counties that subsequently declared an emergency due to dangerous and damaging conditions resulting from severe weather and tornadoes that began May 27, 2019 and lasted through May 28, 2019, here’s what you should know:
- Your policy won’t be canceled due to nonpayment of premium from May 27, 2019 through July 28, 2019
- You will not be penalized for any late payments during this period
- If you have an Anthem prescription drug plan you can get up to a 30-day emergency refill of your medications at any pharmacy now. This also applies to emergency personnel who have been activated by their state and local agency, but who do not reside in Ohio.
Relaxed guidelines are in effect from May 27 through July 28, 2019 for impacted members in Ohio. They apply to members with Anthem group or individual and family health plans. They do not apply to Federal Employee Health Benefit Plan members, Medicaid, Medicare, Medicare Part D, Medicare Advantage, Specialty and any fully insured trust funds - these programs have their own specific guidelines.
If you need additional support, call the Member Services number on your ID card or select Customer Support on this website.
We hope you and your loved ones stay safe.