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What's New With Your Claim?

July 09, 2018

You’ll be able to pay your doctor online

We're working on a new feature for your Anthem online account. When you log in to your anthem.com/ca account to review your claims, you’ll be able to make a quick, simple, and secure payment to your doctor for what you owe. Anthem has partnered with InstaMed to provide a new way to pay your doctor what you owe right from your online claim details page. You won't have to register on another site. All the information your doctor needs will be sent with your payment. It will be simple and secure.

How will it work?

You'll log in to view your claim details. If there’s a balance due to your doctor, then you'll have the option to pay it with one click. You'll be redirected to our partner, InstaMed, to complete your payment. There's no extra registration needed. Your doctor will get your payment and apply it to your account -- probably before they can even mail a bill. You'll be able to check the Billing and Payments or Claims page to see the payments you’ve made from your Anthem online account.

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In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan.
 
® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2022 Anthem Blue Cross. Serving California.
 
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2022 The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.