Main Content
Find information that’s tailored for you.

Our resources vary by state. Choose your location to get started.

Information for California

Provider Maintenance

Thank you for being a part of the Anthem network of health care professionals!

Beginning June 1, 2023, providers contracted with Anthem Blue Cross and Blue Shield (Anthem) should utilize Availity’s Provider Demographic Management (PDM) application hosted on to request changes to existing practice information.

Request data updates via either one of the following options within Availity Essentials PDM (available at no cost to care providers)*:

  • Multi-payer platform option: Allows providers to make updates once and have that information sent to all participating health plans, submitting each change separately.
  • Roster upload option: Allows providers to submit multiple updates within one spreadsheet via the Upload Rosters feature:
    • The Upload Roster feature is currently only available, and shared with, Anthem.

*California providers also have the option to submit through Symphony file-based data exchange (premium service available to care providers for a fee). Contact the Symphony team here if you are interested in learning more.

Roster Automation is a new system upgrade that will read a standardized form, identify necessary changes, and update the demographic system.

Roster Automation Rules of Engagement

Roster Automation Standard Template