Provider Education and Training
At Anthem, we are continually developing new ways to work collaboratively with health care professionals like you. The mission of our Provider Education Team is to improve working relationships with our provider partners through the development and delivery of communications and educational programs that foster best practice opportunities. These complimentary programs are also a great way to stay current on changes and updates at Anthem.
Training & Education Offerings
SEMs are self-service reference tools that offer a complete library of various topics pertinent to Anthem Blue Cross business operations. These SEMs are available in PDF format, making them easy to view, download, or print and share.
Anthem Blue Cross Provider Contacts – June 2019
CA Contract Support (Network Relations) – February 2019
IVR and FAX Back – February 2019
EOB-Overpayment Adjustments – February 2019
Overpayment Recovery Notification Process – February 2019
BlueCard (Out-of-Area) – February 2019
Provider Dispute Resolution – February 2019
Provider Network Education Web Page – February 2019
Key Steps to Provider Dispute Resolution – February 2019
Timely Filing Acceptable Forms of Proof – February 2019
Provider Maintenance Form California - April 2019
Anthem Contact Reference Sheet - April 2019
We hold webinars throughout the year on a variety of topics. Webinars include a live Q&A session at the end. Please check back later for our 2020 schedule of webinars.