Coronavirus (COVID-19) Information
We know these are challenging times, and want you to know that Anthem remains deeply committed to supporting you and protecting your overall health and wellbeing.
Anthem will cover the COVID-19 vaccine. Anthem members won’t have out-of-pocket costs for the vaccine during this national public health emergency. This applies to all members, regardless of the type of health plan they have or which doctor or healthcare professional they choose to visit for COVID-19 vaccination. Please visit VaccineFinder to find COVID-19 vaccines by ZIP Code, vaccine brand, and availability status.
All Anthem plans cover medically necessary COVID-19 testing and the care visit where the test takes place with no out-of-pocket costs. Use this tool to find a COVID-19 testing location near you. Please talk to a doctor first to be certain you need a COVID-19 test. A doctor must order a COVID-19 test for you.
Ordering at-home test kits from Anthem
COVID-19 testing remains an important part of keeping our families and communities safe. Anthem is offering at-home test kits, for eligible members, at no cost for a limited time to make COVID-19 testing more convenient.
At-home test kits from Anthem:
The type of plan you have determines whether you’re eligible to order an at-home test kit from Anthem.
Log in to find out whether you’re eligible to order an at-home test kit from Anthem. If you are, you’ll be able to place an order. If you are not, please use our Test Site Finder to learn about options near you.
If you have questions about your COVID-19 benefits, please call the Member Services number on your ID card.
Over-the-counter COVID-19 tests
You can be reimbursed for over-the-counter COVID-19 diagnostic tests starting on January 15, 2022. You do not need a doctor’s order for the over-the-counter diagnostic test. Reimbursement is available only during the COVID-19 public health emergency.
Diagnostic tests are for people who have symptoms of COVID-19. They also are for people who have no symptoms but know or suspect that they have recently been exposed to someone who has COVID-19.
Search for a COVID-19 testing site near you.
Anthem will help you coordinate COVID-19 care.
People who are diagnosed with COVID-19 may have long-term symptoms. Anthem case management nurses are ready to help coordinate care for long-term symptoms of COVID-19. If you’d like additional support, please call the Member Services number on your member ID and ask for an Anthem Case Management Nurse.
Virtual care doctor visits give you access to care without leaving your home. Ask your doctor if they offer telehealth visits.
The Sydney Health mobile app allows Anthem members to see a doctor from home.
Receive personalized guidance about your health and connect with a doctor over text, chat, or video. These features and benefits vary by plan. Try the Sydney Health app
Members who have a pharmacy plan that includes a 90-day mail-order benefit should talk to their doctor about whether changing from a 30-day supply to a 90-day supply of their prescriptions is appropriate. They can request new prescriptions by logging in here, or they can call the Pharmacy Member Services number on their member ID card to learn more.
Most 90-day prescriptions are available for home delivery, and standard shipping is free. These are two ways we’re helping our members improve their access to the medicines they count on and control their costs.
It’s important to take care of your emotional and mental health needs, so we’ve added benefits that provide resources for dealing with the challenges you may be facing right now.
Anthem’s affiliated health plans and Beacon Health Options have joined with Psych Hub, mental health advocates, and other national health insurers to develop a free web-based resource to support members’ mental health needs. Psych Hub offers a range of resources to help you and your family deal with pandemic-related stress such as social isolation, job loss and other mental health issues.
Navigate COVID-19 challenges like social isolation and job loss with a free mental health resource hub, powered by Psych Hub and supported by Anthem.
Centers for Disease Control and Prevention: About 2019 Novel Coronavirus (2019-nCoV) (January 28, 2020):