Individual & Family
and Employer Group Plans

COVID-19 testing is available at no cost.

All Anthem plans cover medically necessary COVID-19 testing and the care visit where the test takes place with no out-of-pocket costs. Find a COVID-19 testing location near you by using this tool. Please talk to a doctor first to be certain you need a COVID-19 test. A doctor must order a COVID-19 test for you.

Anthem will help you coordinate COVID-19 care.

People who are diagnosed with COVID-19 may have long-term symptoms. Anthem case management nurses are ready to help coordinate care for long-term symptoms of COVID-19. If you’d like additional support, please call the Member Services number on your member ID and ask for an Anthem Case Management Nurse.

Visit a doctor from home.

Telehealth doctor visits give you access to care without leaving your home. Ask your doctor if they offer telehealth visits.

The Virtual Care text feature on the Sydney Care mobile app  allows Anthem members to chat with a doctor. You can download the app here. It works together with your Sydney Health or Engage Wellbeing app.

This benefit may not apply to all members. Please call the Member Services number on your ID card to confirm your COVID-19 benefits.

Learn about your symptoms at no cost.

The Sydney Care mobile app is a quick and easy way to find out what your symptoms may mean without leaving home. The app’s Coronavirus Assessment tool is always free. It uses guidelines from the Centers for Disease Control and Prevention (CDC). And Sydney Care can connect you to a doctor for a telehealth visit after you use its Coronavirus Assessment feature. Sydney Care is available for iOS and Android devices. It works together with your Sydney Health or Engage Wellbeing app.

Anthem has relaxed early prescription refill limits, where permitted, for members who have Anthem pharmacy benefits and wish to refill a 30-day supply of most maintenance medications early.

Members who have a pharmacy plan that includes a 90-day mail-order benefit should talk to their doctor about whether changing from a 30-day supply to a 90-day supply of their prescriptions is appropriate. They can request new prescriptions by logging in here, or they can call the Pharmacy Member Services number on their member ID card to learn more.

Most 90-day prescriptions are available for home delivery, and standard shipping is free. These are two ways we’re helping our members improve their access to the medicines they count on and control their costs.