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Anthem Life's products are sold by independent brokers with expert support provided by our Specialty Sales Management team and by Anthem’s health sales team. 

Administrative Office

Anthem Life’s main administrative office manages all aspects of our business, and is the operations center for all customer service functions except Sales and Claims.

Street Address:

8940 Lyra Drive
Suite 300
Columbus, OH 43240

Mailing Address:

P.O. Box 182361
Columbus, Ohio
43218-2361

Phone Numbers:

Toll Free:
800-552-2137
Local: 614-436-0688

Fax Number:

404-682-3255

Anthem Life Toll-Free Service Numbers

AL, CT, DE, FL, GA, LA, MA, MD, ME, MS, NC, NH, NJ, PA, SC, TN, VA and WV:

866-551-0326

AR, IA, IL, IN, KS, KY, MI, MN, MO, NE, OH, OK, ND, SD, TX and WI:

866-551-0315

For Large Group, please contact your dedicated service team (located on your billing statement)

For Small Group, please contact your customer service team (located on the back of your identification card)

For Individual Members, please contact your customer service team (located on the back of your identification card)

Claim Offices

Anthem Life’s main claim offices manage all life and disability claims and claims-related customer service for our customers.

Life

Anthem Life & Disability Insurance Company
Attn: Life Claims Service Center
P.O. Box 105448
Atlanta, Georgia 30348-5448

Phone: 800-552-2137
Fax: 404-682-3255

Disability

Anthem Life & Disability Insurance Company
Attn: Disability Claims Service Center
P.O. Box 105426
Atlanta, Georgia 30348-5426

Phone: 800-232-0113
Fax: 800-850-0017