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Help for Members Impacted by Severe Weather and Tornadoes in Arkansas

12 de junio de 2019

We’re taking steps to help our members and emergency personnel impacted by severe weather and tornadoes in Arkansas.

If you live in the counties of Arkansas, Chicot, Conway, Crawford, Desha, Faulkner, Franklin, Jefferson, Johnson, Lincoln, Logan, Perry, Pope, Pulaski, Sebastian, Yell or any other counties that subsequently declared an emergency due to dangerous and damaging conditions resulting from the severe weather and storms that began 21 de mayo de 2019, here’s what you should know:

  • You may request a 60-day extension for premium payments between the dates of 21 de mayo de 2019, and 19 de julio de 2019, provided you are able to show significant property damage, injuries or related loss of life as a result of the storms and flooding. If your request for an extension is approved, your policy won’t be canceled due to nonpayment of premium from 21 de mayo de 2019 through 19 de julio de 2019, and you will not be penalized for any late payments during this period.
  • If you have an Anthem prescription drug plan you can get up to a 30-day emergency refill of your medications at any pharmacy now. This also applies to emergency personnel who have been activated by their state and local agency, but who do not reside in Arkansas.

Relaxed guidelines are in effect from May 21 through 19 de julio de 2019 for impacted members in Arkansas. They apply to members with Anthem group or individual and family health plans. They do not apply to Federal Employee Health Benefit Plan members, Medicaid, Medicare, Medicare Part D, Medicare Advantage, Specialty and any fully insured trust funds - these programs have their own specific guidelines.

If you need additional support, call the Member Services number on your ID card or select Customer Support on this website.

Esperamos que usted y sus seres queridos gocen de buena salud.

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