Coordinated services are services that aren’t covered by your Anthem MLTC plan. You get these services through Medicare or through fee-for-service Medicaid. Your care manager is here to assist you by arranging and coordinating services for you such as:
- Physician care
- Specialist care
- Lab tests
- Prescription drugs
- Behavioral health
Our care management team works to help make healthcare less complicated for our MLTC members. We manage all your physical, behavioral health, and long-term care services through care coordination. These services include:
Your care manager
You'll have your own care manager who'll get to know you, your family, and your care team. They will help you:
- Access the right long-term care services in the right setting.
- Receive necessary medical supplies and equipment.
- Find doctors and other resources close to home.
- Make good healthcare choices.
Your care team
Your care team includes a care manager, doctors, and family. We’ll work together to help manage your health.
Your care plan
You'll get a care plan designed just for you. Your care manager will work with you to decide what care and services are needed to meet your healthcare goals.
Your health plan support
Our team of experienced nurses and social workers know your community. They can help you decide on treatment options, find local resources, and learn how to get the most from your benefits.