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Getting Started with Home Delivery

The mail service pharmacy is a service for members who need maintenance medications for ongoing conditions such as hormone replacement, asthma, diabetes, high blood pressure, arthritis, etc.  
Ordering your maintenance medications through the mail service pharmacy eliminates those monthly trips to a retail pharmacy. Your doctor can write your prescription for the maximum allowable days' supply (see your Certificate or Benefits Booklet) and you can have your prescriptions delivered directly to your home or office.  
Simple Steps to Follow  
If you have an existing maintenance prescription and would like to begin obtaining your prescription through home delivery, simply:  
Check your Certificate or Benefits Booklet to see if home delivery is included.
Contact your doctor for a new prescription.

The prescription should be written for your maximum allowable days supply as determined by your health benefit plan, usually 60 or 90 days (an example is given below).

Make sure your physician indicates the number of refills by hand writing or circling the number on the prescription.

If your doctor does not want a generic substitution on your prescription, Dispense As Written or DAW must be hand written.

Make sure to get a two-week prescription from your doctor to be filled at a local retail pharmacy or ask for samples. You will need to have enough medications on hand until your home delivery prescription is delivered.

Print and complete the Home Delivery Order Form (included with the health plan enrollment packet or via this web site).
Send the original prescription, the completed order form, and appropriate copayment to the address listed on the form.

Express Scripts Home Delivery
P.O. Box 66558
St.Louis, MO 63166-6558

Please allow approximately 14 days for shipping. Your prescription package will contain an order form as well as detailed instructions for ordering future refills.
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