Anthem Blue Cross Blue Shield Health Insurance

Community Resource Centers (CRC)

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What are CRCs?

Our Community Resource Centers (CRCs) make us different from many other health plans. They link our health plan with our members and doctors. They also are physical locations where everyone who is part of our health plan can get help for his or her needs.  
 
For Our Members
Our CRCs can: 
 
Offer bilingual representatives
Arrange for transportation to see a doctor
Call members
Offer help for chronic health problems
Refer you to community groups
 
 

For Our Doctors
Our CRCs can:

Offer a link between Medicaid and other programs and patients
Provide training on member benefits, claims, billing and more
Give guidance and credentialing help
Conduct site reviews and surveys
 
 

For Our Community-Based Organizations (CBOs)
Our CRCs can:

Work with you to help the people we serve
Make our members aware of the health and social services available
Help them get urgent needs from your organization
Build relationships to serve those in need
 
 
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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use