This Administrative Service Guide was created with one purpose – to help you effectively administer your Anthem Life coverage. It is a fast and easy way to get answers to questions about enrollments, processing changes, billing, filing claims, and employer responsibilities related to the group plan.
Why is this Administrative Service Guide an important tool for you?
Accurate, timely enrollment ensures that employees are promptly added to your plan.
Premium will be applied to your account immediately when all information we request is provided.
A complete and accurate change request can be processed 3 times faster than an incomplete request.
Claims filed correctly are generally processed within 5 business days.