Effective December 12, 2014, access to Eligibility, Benefits and Claim Status Inquiry will be available only at www.availity.com
. In addition, Secure Messaging functionality on Availity will replace the electronic 151 inquiry. All access is still available to Medical Management Functionality, Reports including remittances and access to prior electronic 151s which are currently on Point of Care. However, access to these functions will need to be via single sign on through Availity. Direct access to Point of Care will no longer be available after December 12, 2014.
If you do not have an Availity log-in, your organization’s Availity Primary Access Administrator can register you and complete the Anthem Services Registration on Availity to connect your Point of Care and Availity accounts. If you have any questions, please contact Availity Client Services toll free at 1-800-282-4548 or via email at firstname.lastname@example.org
Anthem Point of Care is a free service provided by Anthem to our participating providers. Here is a list of just some of the features and information that can be made available to you when you register for Point of Care:
View a comprehensive list of policy members having claims on file and individual claim data in detail.
Retrieve eligibility information for PAR, PPO, POS, HMO and Medicaid HMO policyholders. Providers may also request eligibility data on patients covered through the Federal Employee Program and the BlueCard® Program.
Review in detail benefits available for a patient, including copay and deductible information.
Submit a 151 adjustment request form electronically and receive an answer within five to 10 business days.
View Weekly Payment Vouchers, PCP Member Reports, Error Notifications and other relevant reports.