Anthem is working with Availity to broaden our array of online tools for providers to use.
Availity – a secure multi-health plan portal
Available to physicians and other providers, Availity's secure multi-health plan Web portal improves efficiencies through simplified and streamlined health plan administration. Availity is health information when and where you need it – and that benefits patients, providers and health plans.
Get the information you need instantly
Providers in Virginia can access real-time eligibility and benefits information and much more through one secure Web portal at www.availity.com
. Submit simple batch eligibility and benefit inquiries for multiple patients with multiple plans and receive a consolidated response in a consistent format.
What services are available through Availity?
Providers can use the portal for the following transactions for Anthem members in Virginia:
Eligibility and Benefits Inquiry
Secure Messaging (See question and answer document online for more information)
Patient care summaries
Member Certificate Booklets
Take advantage of the many benefits of using Availity’s Web Portal
No Charge – Health plan transactions are available to providers.
Accessibility – Access to multiple payers through a single website with one log-in that is available 24 hours a day 7 days a week? from any computer with Internet access.
Standard responses – Responses returned from multiple payers in the same format and screen layout, providing users with a consistent look and feel.
Simplified registration process – Easy registration and payer enrollment processes
Commercial and Government Payers
– Access to data from Anthem, Medicare, Medicaid and other commercial carriers. A full list of participating payers for each state by participation type is available at www.availity.com
Compliance – Compliant with all Health Insurance Portability and Accountability Act (HIPAA) regulations. Availity’s statement of compliance is available at www.availity.com.
How to get started
To register for access to Availity, go to http://www.availity.com/providers/registration-details/
. It's that simple.
Once you log into the secure portal, you'll have access to free live training to jumpstart your learning, frequently asked questions, comprehensive help topics and other resources to help ensure you get the most out of your Availity experience. Client service representatives are also available Monday through Friday to answer your questions at 1.800.AVAILITY (1.800.282.4548).
You can make it even easier for your users to navigate between the Availity Web Portal and Point of Care (POC). Here’s how!
By entering each user’s Point of Care (POC) user ID in to Anthem Services Registration on Availity’s Web Portal and checking the box next to the access called BlueCross BlueShield Provider Portal, each user will be able to go to My Payer Portal/Anthem Provider Portal on Availity and navigate to their POC account without entering another log in and password.
Additional Information and Tools
Here are some additional tools and resources that you may find helpful:
Secure Messaging – Questions and Answers
Availity workshops and webinars
Select the link below for a current schedule of Availity workshops and webinars offered at no charge.
Availity services and coverage expand all the time. Please check frequently for new offerings.