Availity & Point of Care
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Anthem is working with Availity to broaden our array of online tools for providers to use.  
Availity – a secure multi-health plan portal   
Available to physicians and other providers, Availity's secure multi-health plan Web portal improves efficiencies through simplified and streamlined health plan administration. Availity is health information when and where you need it – and that benefits patients, providers and health plans.   
Get the information you need instantly   
Providers in Virginia can access real-time eligibility and benefits information and much more through one secure Web portal at www.availity.com. Submit simple batch eligibility and benefit inquiries for multiple patients with multiple plans and receive a consolidated response in a consistent format.   
What services are available through Availity?  
Providers can use the portal for the following transactions for Anthem members in Virginia:  

Eligibility and Benefits Inquiry

Claims inquiry

Claims Submission

Secure Messaging (See question and answer document online for more information)

Patient care summaries

Care reminders

Member Certificate Booklets

Online remittances

Take advantage of the many benefits of using Availity’s Web Portal  
No Charge – Health plan transactions are available to providers. 
Accessibility – Access to multiple payers through a single website with one log-in that is available 24 hours a day 7 days a week? from any computer with Internet access.   
Standard responses – Responses returned from multiple payers in the same format and screen layout, providing users with a consistent look and feel.   
Simplified registration process – Easy registration and payer enrollment processes 
Commercial and Government Payers – Access to data from Anthem, Medicare, Medicaid and other commercial carriers. A full list of participating payers for each state by participation type is available at www.availity.com.   
Compliance – Compliant with all Health Insurance Portability and Accountability Act (HIPAA) regulations. Availity’s statement of compliance is available at www.availity.com.   
How to get started   
To register for access to Availity, go to http://www.availity.com/providers/registration-details/. It's that simple.   
Once you log into the secure portal, you'll have access to free live training to jumpstart your learning, frequently asked questions, comprehensive help topics and other resources to help ensure you get the most out of your Availity experience. Client service representatives are also available Monday through Friday to answer your questions at 1.800.AVAILITY (1.800.282.4548).   
You can make it even easier for your users to navigate between the Availity Web Portal and Point of Care (POC). Here’s how! 
By entering each user’s Point of Care (POC) user ID in to Anthem Services Registration on Availity’s Web Portal and checking the box next to the access called BlueCross BlueShield Provider Portal, each user will be able to go to My Payer Portal/Anthem Provider Portal on Availity and navigate to their POC account without entering another log in and password. 
Additional Information and Tools   
Here are some additional tools and resources that you may find helpful:   
Secure Messaging – Questions and Answers 
Availity workshops and webinars   
Select the link below for a current schedule of Availity workshops and webinars offered at no charge.   
Availity services and coverage expand all the time. Please check frequently for new offerings.   
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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use