Toolbox Login
Access your personalized agent/broker services (Individual, Small Group, Large Group, Senior).

Health & Wellness
A total-health solution that surrounds everyone with the help they need to live healthier, feel better and save money doing it.

News about our company, products, industry and much more at your fingertips, 24-7

Anthem Blue Cross : Staying Healthy Assessment

Staying Healthy Assessment

The California Department of Health Care Services (DHCS) has recently updated the Staying Healthy Assessment (SHA) Individual Health Education Behavioral Assessment (IHEBA).The goals of an IHEBA, and as such the SHA, are to identify and track patient high-risk behaviors; prioritize patient health education needs; and initiate discussion and counseling on prioritized high-risk behaviors related to lifestyle, behavior, environment, culture and language. 
State Resources: 
DHCS Staying Healthy Website which includes Questionnairs and Additional Resources
DHCS Staying Healthy Assessement Policy Letter
Staying Healthy Training Presentation
Staying Healthy Instruction Sheet
Staying Healthy Assessment Sample
Educational materials called the "Growing Up Healthy" are available from the Department of Health Care Services (DHCS). These tip sheets provide helpful patient education information on the topics covered in the Staying Healthy Assessment Forms.  
CHDP Information Brochure - "Growing Up Healthy" 
English Version
Spanish Version
Chinese Version
Vietnamese Version
Russian Version
Hmong Version
If you have questions regarding the SHA assessment forms or to request hard copies of the SHA assessment forms, including electronic versions of the assessment forms in Farsi or Khmer, please contact your local Regional Health Plan at the appropriate phone number below.  
Northern CA: 1-916 589-3001 
Central CA: 1-559-353-3500  
Southern CA: 1-818-291-6914  
You may also call the Customer Care Center at 1-800-407-4627 or in Los Angeles County at 1-888-285-7801
For more information: 
For complete updated policy guidelines, please visit  

® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2015 Anthem Blue Cross.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.