Anthem is changing its relationship with providers so that we reward value rather than volume. This will also mean change for our members and employer customers. Based on the results of our Enhanced Personal Health Care pilots, we believe that change will be for the better. We’ve gathered frequently-asked questions and more information about our approach on this page, and we’ll update it as our work continues.
We want to make sure you understand what is driving our Enhanced Personal Health Care initiative, why it’s so important, and how it affects you. If your question isn’t answered here, contact your broker or Anthem Representative.
View our brief videos demonstrating our patient-centered approach and how it will provide a tangible benefit to you and your employees by addressing the current system’s shortcomings, lowering health care costs and increasing quality and productivity.
| The new Enhanced Personal Health Care transformation video features primary care physicians sharing their thoughts and experience about our collaborative partnership in primary care. The video also features our organizations executives providing their perspective on this important transformation effort.|
Published Industry Studies
There is a great deal of evidence supporting our shift to patient-centered care and value-based contracting, improving results from our pilot programs:
Primary care must be reengineered to improve outcomes and affordability. This piece shares how Anthem has invested in ten patient centered medical home pilots encourage care coordination, preventive care and shared decision making.
This Anthem produced informational document shares how Anthem is committed to supporting, driving and accelerating the necessary improvements to our current system. Our goal is to move to an optimal, sustainable state that strives to improve consumer experience, access and affordability by implementing a patient-centered care approach.
A report from the Institute of Medicine explains why achieving higher quality of care at a lower cost will require commitments to the incentives, culture and leadership fostering this change.
A comprehensive analysis from the New England Healthcare Institute in support of system-wide improvements by defining waste and suggestions for improving inefficiencies.
A report from Robert Graham Center, a center for policy studies in Family Medicine and Primary Care, regarding the history, seven core features, evidence and transformational change around the patient-centered medical home model. It describes the opportunity to align physicians and patients, models for improving care and the private and public payment systems necessary to transform the health care system.
Media and Press Releases