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Anthem Blue Cross : Behavioral Health Provider Resources

Behavioral Health Provider Resources

Our extensive provider network includes psychiatrists, psychologists, social workers, psychiatric mental health nurse practitioners, psychiatric nurses, marriage and family therapists and professional clinical counselors. For the provision of ABA, we’ve expanded our panel to include Board Certified Behavior Analysts (BCBAs). The facility network includes hospital inpatient units, residential treatment centers, partial hospitalization programs, and intensive outpatient services and programs. 
If you are an Anthem Blue Cross member, please call the toll-free Customer Service phone number on the back of your ID card for assistance. Thank you.  
This site is a “one-stop shop” comprehensive Web page information center for behavioral health. You have access to online information - announcements, tools and resources, forms, guidelines and more. Have the information center at your fingertips by saving it to your Internet “Favorites” on your computer. All you need for behavioral health specific information is just a click away! 
Our Behavioral Health Network Relations team is available to assist contracted providers with questions about your fee schedule, contract (Agreement) language or requirements as specified in the Anthem Blue Cross Professional Manual. They can be reached by e-mail  
NOTE: Member benefits will vary based on Plan and Product. It’s important that eligibility, benefits and authorization requirements are verified before starting treatment. 
Behavioral Health Network Update (Newsletter) is a great way to stay current on Anthem Blue Cross news and information 
Regulatory update: Senate Bill 137. It is extremely important that we have accurate and up-to-date information about your practice in our directories. With the recent passage of Senate Bill 137, which took effect on July 1, 2016, we are committed to ensuring that provider information and directories we provide our members are as accurate and up-to-date as possible. While we look to you to provide us the specific information we need regarding your practice, we are required to conduct semi-annual outreaches to all practices to confirm the information we have on file is accurate. Without verification from you that our provider directory information is accurate, we will be required to remove your practice from the directories we make available to our members. We appreciate your attention to this matter. In addition to your participating in Anthem Blue Cross’ outreach efforts, we ask that you still provide us with updates within 10 days of a change in your practice. 
Using a Practice Profile or Practice Update Form makes updating your practice information easy. Email any discrepancies you find and include BH CHANGE in your email subject line. For questions about updating your practice, email our Behavioral Health Network Relations team at
Behavioral Health Guides for Contracted Providers
Anthem BlueCross Department Contacts Listing
Provider Network Education
Electronic Data Interchange(EDI)
Availity Web Portal(Availity)
Plans, Programs and Benefits 
Applied Behavior Analysis(ABA)
Blue Card Program Provider Manual
Medi-Cal Behavioral Health
Policies, Guidelines and Tool Kits 
Behavioral Health Clinical Practice Guidelines
Behavioral Health Clinical UM Guidelines
Behavioral Health Follow Up Program (FUAH)
Provider Tool Kits
Communications and Updates  
Network Update (Newsletter)
Network eUPDATEs
Health Insurance Exchange Information
Health Care Reform Updates and Notifications
ICD-10 Updates
Contact Us 
California Behavioral Health Network Relations: 
TaxForm1099: Send an e-mail to 1099 or phone at 1-888-246-4893.  

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Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.