Personalized Pharmacy Care To Fit Your Needs

Get started with ZipDrug, a concierge service that provides personalized fulfillment of your maintenance medications.

ZipDrug offers concierge service and a personalized pharmacy care experience by:

  • Connecting you to a participating pharmacy that can meet your personal pharmacy care needs.
  • Offering scheduled hand delivery right to your doorstep at no additional cost.
  • Coordinating refill dates to ensure all of your prescriptions are delivered directly to you at one convenient time.
  • Offering optional pre-sorted, multi-dose prescription packaging that keeps you on track with your medication schedule.

How It Works

1. Getting Connected

Once enrolled, ZipDrug will connect you to a participating local pharmacy.

2. Transferring Your Prescriptions

Your new pharmacy will call you to review your medications and transfer your prescriptions for you.

3. Getting Your Prescriptions


Medications are packaged to meet your needs, including pre-sorted packets if you choose.


When ready, the pharmacy will contact you again to process payment and schedule delivery for a day and time convenient for you.


Prescriptions are hand delivered right to your door.

For future refills the pharmacy will reach out to verify your medications, take payment for your prescription, and schedule a convenient delivery time.

Frequently Asked Questions

ZipDrug is a concierge service that connects you to a participating local pharmacy that offers personalized services to include scheduled hand delivery of your medications at no additional cost to you. Prescriptions are dispensed from the local pharmacy. Home Delivery Pharmacy is a mail order benefit dispensing up to 90-day supplies of your medication from IngenioRx Home Delivery Pharmacy with free standard shipping.

To qualify for ZipDrug, a member must be taking at least one long-term non-specialty prescription (also known as a maintenance medication). They must also be 18 years of age or older and live within ZipDrug's service area. If a member meets these criteria but isn't enrolled in the ZipDrug service, you can enroll them.

Upon enrollment, your new pharmacy will contact you to review your medication(s) and prescriber information. Then, the pharmacy will take care of transferring your prescription(s). Once the prescriptions are ready, the pharmacy will contact you to process payment* and schedule hand delivery for a day and time that's convenient for you at no additional cost.

*Please note, if your prescription(s) is fully covered by your plan, no payment is needed.

No. The ZipDrug pharmacy will take care of transferring your medication(s) to them.

Begin your personalized pharmacy experience with ZipDrug today.

Questions? Call 1-800-ZipDrug