Questions About Open Enrollment
Get help understanding your benefits, comparing plans, and completing your enrollment.
Need Assistance With Open Enrollment?
Whether you’re comparing plans, verifying providers, reviewing prescription coverage, or ready to enroll, support is available.
Medical Disclaimer
Important: If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room. This site is intended for benefits and enrollment support only.
Ways to Get Help
Benefit Support
Contact benefit support for questions about plans, coverage, and enrollment.
Emory University
404-727-7613 (TTY 711)
hrbenef@emory.edu
Remote Monday, Wednesday, Thursday, Friday 8:30 a.m. to 4:30 p.m. Eastern time
Tuesday in office by appointment, 8:30 a.m. to 1:30 p.m. Eastern time
You can expect a response within 48 hours.
Emory Healthcare
404-686-7100, option 3 (TTY 711)
ehc.hr.benefits@emoryhealthcare.org
Monday to Friday, 7:30 a.m. to 4:30 p.m. Eastern time
You can expect a response within 48 hours.
Emory Healthcare (Emory Warner Robins, Emory Perry and Middle Georgia Orthopedics)
478-975-5440 (TTY 711)
EHC-HOUHRBenefits@emoryhealthcare.org
Monday to Friday, 7:30 a.m. to 4:30 p.m. Eastern time
You can expect a response within 48 hours.
For Emory Healthcare Employees to schedule a one-on-one consultation with a benefits specialist, call 800-594-4560 or visit go.oncehub.com/Emory.
AmeriBen Member Services
Contact AmeriBen Member Services for questions about your health plan benefits, coverage, and enrollment support.
1-844-511-1914 (TTY 711)
Meet Alex – Your Benefits Decision Support Tool
Alex helps you compare plan options and provides personalized guidance based on your healthcare needs, budget, and coverage preferences.