Update on Anthem’s Role in City of New York Healthcare
September 09, 2025Anthem Blue Cross and Blue Shield has been a trusted partner to City of New York employees and their families for nearly 80 years. That legacy—and the relationships we’ve built with members, providers, and communities—continues to matter.
After reviewing the health plan contract recently posted to the City’s public website, we are more confident than ever that the current health plan remains the most stable, fiscally responsible, and member-focused solution for New York City employees, retirees, and their families.
We believe New York City workers deserve a health plan built on transparency, experience, and long-term value. Anthem remains committed to advocating for a healthcare solution that protects your access, your providers, and your peace of mind.
New Developments You Should Know About
- On September 30, the Municipal Labor Committee (MLC) approved the City’s proposed health plan: the NYCE PPO, administered by EmblemHealth and UnitedHealthcare.
- The NYCE PPO plan will replace the current GHI/CBP plan starting January 1, 2026, for in-service employees and pre-Medicare retirees.
- The Senior Care (age 65 and older) members are NOT impacted by this change.
- EmblemHealth and United Healthcare have created a microsite to answer your questions about the NYCE PPO - https://go.tpa.com/nyceppo or you may call 212-501-4444 (TTY: 711) from 8 a.m. to 6 p.m., Monday through Friday.
- You may also contact your union representative if you have comments or additional questions.
What’s at Stake
If the transition proceeds as planned:
- Anthem will no longer administer benefits for these members.
- You may lose access to trusted providers in the Blue Cross and Blue Shield network.
- Continue to check the NYC Portal to see if your providers are in network. This list is continually updating. It is important to verify if your regular health care providers are participating network health care professionals and facilities in the NYCE PPO.
Why Anthem Still Matters
- Superior member experience: Our satisfaction scores and NPS ratings remain the highest among City plan options.
- Local commitment: We understand New York’s healthcare landscape because we live and work here.
What You Should Do Now
- Keep using your Anthem plan as usual—no immediate changes to your benefits or provider access.
- Stay informed: We’ll continue to update this page as new details emerge.
- Have questions about your Anthem plan? Contact us via the Sydney Health app, Anthem.com, or the number on your ID card.
