Dental Provider Resources
Have you used our online dental claims, eligibility, and benefits website? Our web portal—powered by Availity—makes doing business with Anthem even easier.
Don't have an Availity account? You can register here.
Exclusive Savings for Dental Network Providers
Our Dental Provider Savings Program offers network providers discounts of up to 40% on in-demand products (PPE equipment, scanners), lab services (implants, clear aligners, dentures), and turnkey teledentistry solutions for your office.
Additional details and links to exclusive discounts can be found in the brochure.
Availity Gives You the Tools You Need
Visit our Availity page to learn what tasks you can accomplish using Availity, how to register, and where to find training materials.
Patient Health Record
Recent enhancements and original features on Patient Health Record (previously called Patient Health History) can help your office become more efficient by delivering critical health information so you can better prepare for your patients. For members with Anthem dental benefits and an affiliated medical plan, you can:
Patient Health Record can positively affect your patients’ care and your practice. To learn more, read more about What it Is or review Frequently Asked Questions. To get started now, visit Availity.
Communications
We are excited to announce an important transition in our communication platform. Effective August 1, 2024, we are moving from this location to a new, dynamic site called Provider News, accessible at Provider News. This new platform is designed with usability in mind, providing enhanced features such as the ability to search articles by key terms and organization of articles by category. You can also print articles or save them as PDFs, to share crucial information with your colleagues. This enhancement enables Anthem to deliver essential updates to you in a more timely manner. We're thrilled to share this upgrade with you and look forward to the continued enhancement of our communications.
Check the Communications section regularly for ongoing communications to our participating dental providers. Our semi-annual newsletter, Dental Dispatch, has all the news and information you need to know, including details on new products and tools, policy updates, industry news, helpful tips, and more.
Change Healthcare cybersecurity event frequently asked questions
Dental Prime and Dental Complete appointment availability standards
Dental Newsletter - Winter 2024
Dental Newsletter - Summer 2023
Dental Newsletter - Winter 2022
Dental Newsletter - Summer 2022
Third Party Administrators, Other Payors and our Affiliates
Reference Manual
Looking for the latest Dental Provider reference manual?
We’ve got you covered.
Forms & Guides
A library of the forms and guides most frequently used by our providers. Need help finding a document? Please contact your Network Services Representative toll free at 866-947-9398.
Dental Clinical Policies
Dental Provider Services & Help
Please contact us if you have questions related to your network status, if you need assistance using our online tools, for Dental ProviderAccess technical support, or if you need help finding information. For help using the Availity portal for dental providers, read our frequently asked questions.
Provider Services
1-866-947-9398 (toll free)
Monday - Friday, 7 a.m. - 5 p.m. CST
Member Services
Varies. Please see back of Member ID card for contact information.
Ready to become a provider in the Anthem network?
We look forward to working with you to provide quality service for our members.
Payments for services from a non-participating provider are generally sent to the member, except where federal or state mandates apply, or negotiated agreements are in place.