Ensure our members are equipped to renew their Medicaid benefits
Help our members prepare to renew their Medicaid healthcare coverage and benefits by educating them on what documents are needed to complete their renewal form accurately. Members can submit their renewal form via the web (preferred), phone, fax, mail, or in person.
For questions about eligibility, benefits, authorizations, claims status, and more, log in to Availity Essentials and select Chat with Payer. For additional support, please use our renewal resources or contact us for more clarification.
Medicaid Renewal Provider Overview
Indiana PathWays for Aging
Indiana PathWays for Aging is a statewide coordinated care program for Indiana’s Medicaid enrollees who are 60 years of age or older, and eligible for Medicaid based on age, blindness, or disability, and have limited income and resources. Anthem supports members enrolled in Indiana PathWays for Aging by implementing strategies to address complex and chronic health conditions.
Please visit our comprehensive Indiana PathWays for Aging page to learn more about program benefits, eligibility, referrals, and more.
Availity access
The Availity website offers health care professionals free access to real-time information and instant responses in a consistent format, regardless of the payer.
At Availity, you can:
Request authorizations
Submit claims
Confirm eligibility
Learning opportunities
Access the Digital Solutions Learning Hub to assist with administering your patients’ health plan using Availity Essentials’ multi-payer features and our payer spaces applications. Use our library of on-demand learning materials, including courses, videos, and guides, available 24/7 at no cost, so you can be prepared with the knowledge to assist our members.
Indiana-specific provider training
Discover your central learning hub for provider training aligned with Indiana’s state requirements. Explore self-paced modules to stay updated on industry standards and state compliance.
Provider News
Get the latest articles and announcements on claims filings, products, benefits, administrative updates, new and revised procedures and guidelines, prescription information, and more.
Receive email from Anthem
Anthem is now sending some bulletins, policy change notifications, recertification update information, educational opportunities, and more to providers via email.
Featured resources
Learn about Availity Essentials
Availity Essentials simplifies precertification transactions such as electronic data exchange, requests, claim status, and member inquiries.
Precertification requirements
On our precertificaion page, you can check which services require precertification and submit requests through Availity Essentials, phone, or fax.
Claims submissions and disputes
Anthem uses Availity Essentials to submit claims, check their status, appeal a claim decision, and more.
Interested in becoming a provider in the Anthem network?
We look forward to working with you to provide quality service to our members.
Page last updated 10/17/2025