RTX | Anthem

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Digital ID Cards available through Sydney Health app or on anthem.com.

Moving Forward Together

Programs, tools, and services to help you get the most from your plan.

Learn more about Anthem and watch our "Why Anthem" video.

Why Anthem Video

Programs and Resources

Anthem Programs Overview

As an RTX member, you have access to a team of clinicians such as nurses, behavioral health clinicians, social workers, dieticians and health coaches. From getting quick answers to connecting you to a team member for guidance on the more complicated stuff, it’s care tailored to your needs.

Connect with an Anthem Health Guide at 866-251-1803 Monday through Friday, 8a.m.-8p.m. EST to learn more about RTX Select benefits.

RTX Select Program Overview

RTX Select Dedicated Nurse Case Manager

Extra support can make a big difference when facing issues such as anxiety, depression, eating disorders, or substance use. Our caring experts will work with your employee to find treatment programs and arrange confidential counseling and support services.

Learn more about behavioral resources by calling 844-451-2059 Monday through Friday, 8a.m.-8p.m. EST.

Behavioral Health Resources

Connecting you with your health plan, no matter where you are. With the Sydney Health app, you can connect to everything you need to know about your Anthem benefits — personalized and all in one place. With a few taps, you can access plan details, chat with Member Services and wellness resources. Download the app on the App Store^® or Google Play^™.

Watch our Sydney Health Video

Sydney Overview Flyer

Care that meets the needs of all families

Building Healthy Families focuses on meeting families’ needs — no matter who makes up that family. If you’re having a baby or planning to grow your family, the program makes it easier for you to find personalized, on-demand health guidance. It offers support for all stages, from pre-conception to early childhood, including:

Personalized solutions from health educators and nurse case managers.
Help for expecting parents, adoptive parents, single parents, and parents of children ages 5 and under.
24/7 access to a convenient online site with tools and information through the Sydney Health app.

Connect with an Anthem Health Guide at 866-251-1803 Monday through Friday, 8a.m.-8p.m. EST to learn more about the Building Healthy Families program.

Building Healthy Families

Compassionate support at each step

After a cancer diagnosis, it may be difficult to know what the next step is or which treatment plan will work best for you. That’s where the Cancer Care Engagement program comes in, giving you the support and resources you need including coverage for care at a Center of Excellence for pre-surgery, surgery or follow-up trips.

Expert guidance

We’ve collaborated with Cleveland Clinic to offer a Virtual Second Opinion program. Cancer experts will review your records, diagnosis and treatment plan to ensure you’re getting the right care.
A registered nurse and medical director will work with you one-on-one throughout your journey.

Call your Anthem Health Guide at 866-251-1803 for more information on Anthem’s Cancer Care Engagement Program.

Cancer Care Engagement

Health care for the LGBTQ+ community and their families

Part of living a healthy life is finding a doctor you trust. To make this easier for our members who are lesbian, gay, bisexual, transgender and queer (LGBTQ+), Anthem offers the Inclusive Care program. This no-cost program helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ healthcare. Coverage includes travel and lodging for care at a Center of Excellence for a member (and companion) going through gender affirmation surgery for pre-surgery, surgery or follow-up trips ($10,000 lifetime maximum).

How Inclusive Care supports your unique needs

Specially trained Anthem Health Guides help you find the quality care you need. Working under the guidance of a clinician, they have an increased knowledge and understanding of LGBTQ+ concerns. Our Health Guides can identify medical doctors and behavioral healthcare professionals who are familiar with and sensitive to your needs. They can also help you locate community programs and other resources for support.

Contact your Anthem Health Guide today at 866-251-1803 to learn more.

*Availability of Inclusive Care services varies by state based on applicable law. Not all services are available in every state.

Anthem Inclusive Care

As an RTX member, you are eligible to receive certain fertility benefits. Fertility benefits are available for those wishing to start or expand their family. A covered member who is unable to conceive or produce conception physiologically is eligible for the fertility benefit. No diagnosis of infertility is required; therefore, no timeframe to demonstrate the inability to conceive is required. These benefits include (but are not limited to the following):

Testing and treatment in connection with an underlying medical condition,
In vitro fertilization (no cycle or dollar limits),
Artificial insemination (no cycle or dollar limits),
Donor sperm and donor eggs,
Cryopreservation (of eggs, donor eggs, embryos, sperm or donor sperm), for up to 12 months.

Connect with an Anthem Health Guide at 866-251-1803 Monday through Friday, 8a.m.-8p.m. EST to learn more about your fertility benefits.

General Travel Benefits

Help with travel costs

Reimbursement of travel and lodging expenses is available if a participating provider can’t be located within a 120-mile radius from your home ZIP code. There is a $3,000 maximum per occurrence.

The benefit includes:

- Flight for you and one companion in economy class with one check-in bag fee for each. Spouse and dependent travel are available.

- Hotel room and taxes.

- Rental car (standard or intermediate) rate and taxes, rental car fuel, tolls and parking at hospital and hotel.

Transplant Travel Benefits

Reimbursement for travel needed for a transplant within a 50-mile radius at a Center of Excellence ($10,000 maximum per occurrence). Personal expenses such as meals, laundry, phone, internet, TV, movies, minibar, room services and GPS are not included.

For assistance with these benefits or locating a participating doctor or hospital, call your Anthem Health Guide at 866-251-1803.

Hinge Health is a digital musculoskeletal (MSK) solution that aims to reduce pain, opioid use, and surgeries covering care across the whole MSK continuum: prevention, acute, chronic (including the new Women’s Pelvic Health pathway), and surgery all on one app.

The Hinge Health Digital MSK Clinic^™ combines a complete clinical care team of physical therapists, health coaches, and physicians, as well as advanced motion technology, and a wearable pain relief device to drive better health outcomes.

Visit hinge.health/rtx or call 855-902-2777 with questions.

Hinge Health Program

A personalized program at no extra cost

Virta is your guided nutrition program to help you sustainably lose weight, reverse diabetes*, and transform your health—available at $0 cost to you. Personalized and flexible to your lifestyle, learn to eat foods that are right for you. No injections, fad diets, or extra gym visits necessary.

Get ongoing, expert support from Virta, including:
One-on-one health coach and medical provider
Digital weight scale and connected meter that syncs with your phone
Personalized nutrition plan backed by clinical research.

Claim your fully-covered Virta benefit today at virtahealth.com/join/rtx.

*Reversal on Virta is defined by reaching HbA1c below 6.5% without the use of diabetes medications beyond metformin. Diabetes and related issues can return if lifestyle changes are not maintained.

Visit virtahealth.com/join/rtx to learn more.

Virta Health Program

Preventive and Diagnostic Care

Stay healthy and catch problems early for easier treatment. The RTX health plan offers preventive care services and immunizations at no cost to you. If you are not sure which exams, tests, or shots are right for you, talk to your doctor. Preventive care helps protect you from getting sick. If your doctor recommends services when you have no symptoms, that’s preventive care.

Preventive and Diagnostic Care Flyer

Provider Search

Anthem Blue Cross and Blue Shield health plan uses the Blue Card PPO network nationally and Select Networks in specific states and metropolitan areas. Select Networks provide better provider discounts, which translate to lower costs for you.

If you're a resident of Florida, Georgia, New Hampshire, New Jersey, Maryland, Washington D.C., Wisconsin, Kansas, Missouri, Virginia, Utah or in an Out of Area Plan select the appropriate link below to search for providers, otherwise begin your search now in the BlueCard PPO Network.

RTX Technologies offers Select Networks in the following states. If you live in one of these states, select the appropriate link to search for in-network providers.

Florida: Network Blue

Georgia: Blue Open Access POS

New Hampshire: BlueChoice Open Access POS

New Jersey: Horizon Managed Care Network

Maryland: BlueChoice Adv Open Access

Washington D.C.: BlueChoice Adv Open Access

Wisconsin: Blue Preferred POS

Step 1: If you live in the greater Kansas City area (MO or KS) or anywhere in the state of Virginia, first check the Select Network ZIP Code lists below to determine if you reside in a Select Network service area.

Select Network ZIP Code Lists:

Greater Kansas City Area

Virginia Counties

Step 2a: If you do reside in a Select Network area, use the links below to visit Anthem's Find Care tool where you can search for in-network providers.

Kansas City, MO or KS: Preferred-Care Blue

Virginia: BlueChoice Adv Open Access

Step 2b: If you do not reside in a Select Network area, you will continue to use the National BlueCard PPO network.

Blue Card PPO

Continuation of Care

If your current provider is not in the Anthem network and you meet certain requirements, you may submit a request to continue care with that provider and, if approved, your claims will be processed as in network.

You may request continuation of care if you are in an active course of treatment for an acute medical condition or a serious chronic condition, if you are pregnant, have a terminal illness, or have a surgery or other procedure that is scheduled to occur within 90 days of the effective date of coverage. See the form for details.

Action Required: Use the Provider Search tool to find out if your current provider is in the Anthem network. If they aren’t, use the link below to download the Continuation of Care Form and follow the submission instructions on the form.

If you need help or have questions about this process, contact Customer Support at 866-251-1803 to speak with your Anthem Health Guide.

Continuation of Care Form

Customer Service

Anthem Member Services — Your Anthem Health Guide Representative

Telephone: 866-251-1803

Monday to Friday

8 a.m. to 8 p.m. Eastern

Chat 24/7 through Sydney Health app

Welcome to Anthem!

Moving Forward Together

Programs and Resources

Anthem Health Guides

RTX Select

Behavioral Health

Sydney Health App

24/7 NurseLine

Autism Program

Building Healthy Families

Cancer Care Engagement

Inclusive Care (LGBTQ+)

Fertility Benefits

Travel Benefits

Hinge Health - Musculoskeletal (MSK)

Virta Health

Preventive and Diagnostic Care

Provider Search

For residents of FL, GA, NH, NJ, MD, Washington D.C. and WI

For residents of Kansas City (MO or KS) and Virginia only

For residents of Utah or those in an Out of Area Plan

Continuation of Care

Customer Service