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Care and Treatment

Transition of Care

 

Transition of care is an essential part of switching healthcare providers to ensure continuity and quality of your medical services. When moving your health benefits to a new provider like Anthem, transitioning care involves seamlessly transferring your existing treatment plans, prescriptions, and medical records, so there's no interruption in your healthcare services. The Anthem team is here to assist you in coordinating this process, ensuring that your needs are met and you continue to receive the care you deserve without any disruptions. If you have any questions or concerns around the Transition of Care process please reach out to your Anthem Health Guide team for assistance at 833-613-5038.

 

 Transition of Care Form

Telehealth - Find Care Anywhere, Anytime

 

Using Anthem’s Sydney Health app, you can make an appointment for routine care, prescription refills, and lab tests. Your virtual care team can also work with you to create personalized care plans if you have a chronic condition, such as asthma, diabetes, or high blood pressure.

 

Convenience for a busy Life

 

Virtual care offers peace of mind and saves you time and money

  • Visits are available at low or no cost to you, based on the plan you choose.
  • Access virtual care from anywhere through your phone, tablet or computer with a camera.
  • Find care 24/7, 365 days each year.
  • Receive personalized insights and recommendations so you can make informed decisions about your health.

Did you know...

 

Virtual care is an easier and more convenient way to take full advantage of your Anthem plan. Individuals who are using virtual care are getting great results.

 

85% said their health issues were resolved in one virtual care visit

78% said they would access virtual care again

86% of consumers enjoy the benefits of virtual care visits

 

Whether you are at home, at the office, or on vacation, you can always count on Anthem and virtual care for support.

 

Once you're enrolled, download the Sydney Health app for easier access to your plan and care. Choose the Care button at the bottom of the screen to get started.

 

 Virtual Care Flyer

24/7 NurseLine

 

24/7 NurseLine serves as your first line of defense for unexpected health issues. Once you're enrolled, you can call a trained, registered nurse to decide what to do about a fever, give you allergy relief tips, or advise you where to go for care. A nurse is always available to help answer your questions.

 

 24/7 Nurseline Flyer